Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
Timeline
Generic
Michelle Diaz
Open To Work
Verified
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Michelle Diaz

HR Executive
Lititz,PA

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Vice President of Human ResourcesHuman Resources ManagerHuman Resources AdministratorHuman Resources Administrative AssistantHuman Resources Administrative Assistant

Work Type

Full TimeContract Work

Location Preference

On-SiteRemoteHybrid
Location: Lititz, PA, US
Open to relocation: Yes

Minimum Desired Compensation

90000/yr

Important To Me

Healthcare benefitsWork-life balanceFlexible work hoursPaid time off401k match

Summary

Strategic and results-driven Human Resources executive with progressive leadership experience in the manufacturing sector. Proven track record of scaling HR operations, leading organizational growth through acquisitions, and driving culture transformation. Experienced in overseeing HR strategy across three business entities, supporting executive leadership while building systems that improve compliance, engagement, and operational efficiency.

Experienced in acquisitions integration, safety leadership, and operational process improvement. OSHA 30-Hour certified with a strong foundation in regulatory compliance and production-environment workforce management.

Recognized for building high-impact employee engagement initiatives strengthening workplace culture, and aligning HR strategy with long-term business objectives.

Overview

6
6
years of professional experience

Work History

Vice President of Human Resources

PDQ Industries, LLC
Lancaster, PA
09.2023 - 04.2026
  • Developed and implemented comprehensive talent acquisition strategies to attract top-tier candidates.
  • Streamlined employee onboarding processes to enhance engagement and retention rates.
  • Led performance management initiatives to align team objectives with organizational goals.
  • Fostered a culture of continuous improvement through employee training and development programs.
  • Lead HR strategy for three affiliated business entities, overseeing multi-state workforce operations.
  • Played a key leadership role in company acquisitions, integrating HR systems, policies, and culture alignment across organizations.
  • Collaborated with executive leadership to establish HR policies supporting business objectives.
  • Managed employee relations issues, promoting a positive workplace environment through conflict resolution.
  • Oversaw compliance with labor laws and regulations, ensuring organizational adherence and risk mitigation.
  • Enhanced company culture through the development of diversity and inclusion initiatives, fostering a more inclusive work environment.
  • Evaluated and selected HR technology solutions that improved efficiency, user experience, and data-driven decision making within the department.
  • Implemented performance management systems to monitor employee progress, providing actionable insights for improvement opportunities.
  • Created wellness programs that addressed both physical and mental well-being, leading to a healthier workforce overall.
  • Increased employee engagement with regular communication and feedback channels, promoting transparency and collaboration across departments.
  • Championed workplace safety initiatives, resulting in reduced incidents rates and a safer working environment for all employees.
  • Oversaw HR department budgeting and resource allocation, maximizing value while delivering exceptional services to employees.
  • Developed competitive compensation packages to attract top talent in the industry, ensuring long-term organizational success.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Identified and implemented appropriate strategies to increase employee satisfaction and retention.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Structured compensation and benefits according to market conditions and budget demands.

Human Resources Manager

PDQ Industries, LLC
Lancaster, PA
07.2022 - 09.2023
  • Directed recruiting, staffing, compensation, and employee relations for manufacturing workforce.
  • Led culture initiatives that improved morale and strengthened retention.
  • Developed HR policies and compliance frameworks.
  • Managed safety and compliance efforts in coordination with operations leadership.
  • Built training and development programs to support leadership growth.
  • Developed and implemented employee onboarding programs to improve retention rates and engagement levels.
  • Managed employee relations issues, fostering a positive work environment and resolving conflicts effectively.
  • Analyzed HR metrics to assess trends, inform decision-making, and drive organizational improvements.
  • Led diversity and inclusion initiatives aimed at enhancing workplace culture and promoting equitable practices.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
  • Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Implemented customized performance management systems, providing ongoing feedback and development opportunities for employees.
  • Motivated employees through special events and incentive programs.
  • Led HR team in supporting company expansion efforts, ensuring seamless integration of new employees and preserving company culture.
  • Improved compliance with health and safety regulations by developing and implementing comprehensive training for all staff.
  • Led negotiations for employee benefits packages, securing cost-effective solutions while maintaining high-quality offerings.
  • Distributed employee engagement surveys to identify areas of improvement.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Motivated employees through special events, incentive programs, and constructive feedback.

Human Resources Administrator

PDQ Industries, LLC
Lancaster, PA
11.2020 - 07.2022
  • Managed employee onboarding processes to enhance new hire integration and engagement.
  • Facilitated training sessions on HR policies and compliance for staff members.
  • Implemented an employee performance appraisal system, streamlining feedback procedures.
  • Developed and maintained employee records using HRIS software for accurate data management.
  • Managed payroll, benefits administration, and HRIS processes.
  • Improved onboarding systems and employee documentation workflows.
  • Supported culture change initiatives and internal events.
  • Streamlined administrative HR processes to reduce inefficiencies.
  • Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Managed payroll and timekeeping to track hours and accurately pay employees.
  • Maintained accurate employee records through diligent documentation of personal information, job history, performance evaluations, and other relevant data.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
  • Oversaw hiring, staffing, and labor law compliance.
  • Prepared new hire letters, employee contracts, and corporate policies.
  • Updated HR database with new employee information, changes in benefits, and other details.
  • Answered employee inquiries regarding health benefits and 401k options.
  • Established strong relationships with external partners including recruiters, educational institutions, and industry associations to expand organizational reach in talent acquisition efforts.
  • Collaborated with management to identify staffing needs and develop workforce planning strategies, resulting in optimized personnel resources allocation.
  • Managed complex benefits administration tasks, ensuring timely enrollment and accurate record-keeping for all employees.
  • Facilitated the performance management process by providing ongoing feedback, administering evaluations, and coordinating professional development opportunities for employees.
  • Managed employee leaves of absence, ensuring compliance with applicable laws and maintaining clear communication channels between employees and management.
  • Improved organizational culture by developing and executing various team-building initiatives and employee engagement activities.
  • Coordinated company-wide events to enhance employee morale such as holiday parties, recognition ceremonies, and team outings.
  • Developed comprehensive job descriptions to attract qualified candidates while accurately reflecting position requirements and responsibilities.
  • Reduced employee turnover with targeted recruitment strategies, thorough candidate screening, and comprehensive onboarding programs.
  • Streamlined HR processes for increased efficiency by automating manual tasks and introducing new software tools.
  • Administered performance evaluations to provide constructive feedback and identify ideal candidates for promotion.
  • Enhanced employee relations by implementing effective communication strategies and conflict resolution techniques.
  • Played a crucial role in the successful implementation of new HR technology systems by providing training and support to endusers.
  • Organized company-wide events designed to boost employee morale.
  • Managed benefits enrollment by answering questions and aiding employees with login details.
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
  • Created and implemented forward-thinking initiatives to improve employee engagement.

Human Resources Administrative Assistant

PDQ Industries, LLC
Lancaster, PA
02.2020 - 11.2020
  • Assisted in recruitment process by scheduling interviews and coordinating candidate communications.
  • Managed employee records using HRIS to ensure data accuracy and confidentiality.
  • Developed onboarding materials to enhance new hire orientation experience and integration.
  • Streamlined payroll processing through meticulous documentation and timely submission of timecards.
  • Facilitated daily HR operations, encompassing documentation, reporting, and employee support.
  • Facilitated administrative support for various HR functions.
  • Developed and instituted safety program aimed at reducing workplace incidents.

Human Resources Administrative Assistant

Advanced Cooling Technologies
Lancaster, PA
09.2017 - 02.2020
  • Facilitated daily HR operations, encompassing documentation, reporting, and employee support.
  • Coordinated recruitment initiatives and delivered comprehensive support to employees throughout their onboarding experience.
  • Coordinated and executed the company's annual Christmas party, managing logistics, vendor relations, and employee engagement - event was a major success and fueled my passion for HR.
  • Acquired practical experience in human resources functions, strengthening organizational communication and multitasking capabilities.

Education

Certificate - Human Resources Management

ABC Keystone
Lancaster, PA
08-2022

GED -

Milagros House GED Program
Lancaster
06-2021

OSHA DOL Card - OSHA 30-Hour General Industry Outreach Training

Pryor Learning
Lancaster, PA
2019

Skills

  • Strategic HR Leadership
  • Multi-Entity Workforce Oversight
  • Mergers & Acquisitions Integration
  • Compensation & Benefits Strategy
  • Performance Management
  • Safety & Compliance
  • HRIS & Payroll Systems
  • Employee Relations
  • Talent Acquisition
  • Culture Development
  • Continuous Improvement
  • Communication
  • Critical Thinking
  • Time Management

Accomplishments

At PDQ Manufacturing, I spearheaded the development and certification of a Safety Committee, creating a structured and sustainable approach to workplace safety and employee involvement. Through strategic leadership in culture and engagement, I helped drive the organization to achieve multiple top-three placements (1st, 2nd, and 3rd) in the LNP Media Group Best Places to Work awards across 2024 and 2025.

Affiliations

Help The Fight - Board Member & Volunteer (November 2025 - Present)

Serve on the Executive Board of Directors while actively volunteering to support the organization's mission of assisting individuals and family impacted by breast cancer through resources, advocacy, and community support. Contribute to strategic planning, community outreach, and fundraising initiatives, driven by a deep personal connection to the mission and a commitment to making a meaningful impact.

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Vice President of Human Resources

PDQ Industries, LLC
09.2023 - 04.2026

Human Resources Manager

PDQ Industries, LLC
07.2022 - 09.2023

Human Resources Administrator

PDQ Industries, LLC
11.2020 - 07.2022

Human Resources Administrative Assistant

PDQ Industries, LLC
02.2020 - 11.2020

Human Resources Administrative Assistant

Advanced Cooling Technologies
09.2017 - 02.2020

Certificate - Human Resources Management

ABC Keystone

GED -

Milagros House GED Program

OSHA DOL Card - OSHA 30-Hour General Industry Outreach Training

Pryor Learning

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