Michelle Doan
Atlanta,GA
Summary
Self-motivated, performance oriented sales professional with broad expertise in lead generation, qualification and leadership. I have 3+ years of sales experience in the tech space from SaaS to Fintech. Expert in increasing productivity and thrives in fast-past environment with a focus on driving business growth and client acquisition.
Overview
7
7
years of professional experience
Work History
Sr. Sales Development Representative
Stenn Technologies
Atlanta, GA
01.2024 - Current
- Ran introductory meetings with SMB owners to establish a relationship and understand their challenges and needs for working capital.
- Brought in $1.7 million in qualified approvals with $1.2 million closed in Q3 2024 fiscal year.
- Worked closely with underwriting to obtain ownership documents and assisted customers throughout the application process from initial discovery call to closing contract with AE.
- Increased sales pipeline by identifying high-potential eCommerce and subscription businesses by prospecting and conducting outreach campaigns through cadences.
Sales Development Manager
Service Autopilot
Atlanta, GA
02.2023 - 01.2024
- Achieved 167% attainment in Q1, 141% attainment in Q2 and 89% attainment in Q3 2023 fiscal year.
- Coached 8-10 outbound reps on product knowledge, pipeline management, sales strategies and prospecting.
- Reported on individual and team performance for daily activity goals and weekly and monthly targets to VP.
- Regular coaching and feedback by identifying strengths and opportunities of improvement on team and individual level.
- Ran weekly one-on-one meetings, call reviews and monthly bootcamp trainings to reinforce playbook.
Sr. Sales Development Representative - Team Lead
Service Autopilot
Atlanta
10.2022 - 02.2023
- Achieved over 110% to quota for Q3 and Q4 fiscal year 2022.
- Generated over $217,000 in ACV for 2022-2023 calendar year and hold the revenue record of $45,436 for Q1 fiscal year 2023.
- Helped with individual performance with call shadows and call reviews; providing constructive feedback to increase productivity and reported to management.
- Attended the International Sanitary Supply Association Tradeshow in Chicago to meet with existing members, build brand awareness and generate new leads.
Sales Development Representative
Service Autopilot
Atlanta
10.2021 - 09.2022
- Generated new sales opportunities by cold calling, networking and prospecting database leads across the U.S. and Canada.
- Utilized Pain Funnel Method by understanding business needs and setting introductory meetings with targeted influencers and key decision makers.
- Increased sales with execution of full sales cycle from initial lead processing through qualified opportunity conversion to assisting with closing with Account Executives.
Executive Assistant
IOCollective
Los Angeles, CA
06.2018 - 03.2021
- Managed executive calendars, scheduling meetings and appointments with vendors and coordinating travel arrangements for tradeshows.
- Updated spreadsheets and databases to track, analyze and report on sales performance with partnered retailers, design life cycle and plan upcoming collection drops.
- Managed both incoming and outgoing vendor correspondence through email and oversee projects and social media platforms.
Education
Bachelor of Science - Fashion Merchandising/Digital Innovation
University of South Carolina
Columbia, SC05.2020
Skills
- Leadership
- Sales Reporting
- Lead Qualification
- Salesforce
- SalesLoft
- Outbound sales
- B2B Sales, B2C
- Customer Relationship Management
Timeline
Sr. Sales Development Representative
Stenn Technologies
01.2024 - Current
Sales Development Manager
Service Autopilot
02.2023 - 01.2024
Sr. Sales Development Representative - Team Lead
Service Autopilot
10.2022 - 02.2023
Sales Development Representative
Service Autopilot
10.2021 - 09.2022
Executive Assistant
IOCollective
06.2018 - 03.2021
Bachelor of Science - Fashion Merchandising/Digital Innovation
University of South Carolina