Michelle Dominguez
Temple,TX
Summary
Results-driven case manager with expertise in patient advocacy and multidisciplinary team collaboration to ensure that we do what is right for the patient, staff and the entire hospital at all times.
Leads all efforts for staff celebrations within the hospital; nurses week, CNA week, Rehab week, PT/OT week, etc.
Serve on multiple committees within the hospital to help motivate and retain staff and grow community partnerships; morale committee, stroke committee, infection control committee, KQI and QAPI committee, patient safety committee, the patient experience committee, and the acute care transfers committee.
Coordinates quarterly Meet and Greet partner meetings at the hospital to maintain and grow community relationships.
Attends events as invited to remain a partner in the community, CenTAGS monthly meetings, volunteer opportunities, educational conferences and in-services.
Assisted social worker in building and maintaining a loaner DME closet to ensure underfunded patients have the DME necessary for a safe discharge.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Case Management
Temple Rehabilitation Hospital
23621 SE HK Dodgen Loop, Temple, TX 76504
11.2022 - Current
- Coordinate patient care plans with multidisciplinary teams to ensure comprehensive treatment strategies.
- Conduct detailed assessments of patient needs to personalize rehabilitation approaches effectively.
- Monitor progress and adjust care plans based on evolving patient conditions and patient goals.
- Minimize financial risk associated with denials or payment discrepancies through diligent validation of medical necessity prior to service provision.
- Serve as a vital liaison between patients, healthcare providers, and insurance companies, fostering effective communication and coordination among all parties involved in the care process.
- Assist discharge planning efforts through prompt identification of medically stable patients who were ready for transition to alternate levels of care.
- Supervise and maintain all utilization review documentation through Meditech.
- Streamlined the case management process by effectively prioritizing high-risk cases for timely intervention and followup.
Licensed Vocational Nurse
Morada Senior Living
Temple, TX
06.2020 - 11.2022
- Administered medications and treatments per physician's orders to ensure patient safety.
- Monitored vital signs and reported changes to healthcare team for timely interventions.
- Provided compassionate care and support to residents, enhancing their quality of life.
- Assisted in developing individualized care plans tailored to resident needs and preferences.
- Documented information in patients' electronic medical record, relaying information to clinicians and care providers to facilitate continuity of care.
- Cared for patients' wounds and changed dressings.
- Supervised patient admissions and discharges from hospital to home care, rehabilitative facility, or self-care.
- Improved overall team efficiency by mentoring new nursing staff members on facility policies, procedures, equipment usage, and documentation requirements.
Education
Associate of Science - Nursing
Concorde Career College
Aurora03-2018
Skills
- Client advocacy
- Written and verbal communication
- Community outreach and relationship building
- Utilization review
- Client care plan meetings
- Teamwork and collaboration
- Problem-solving abilities and Multitasking Abilities
- Decision-making
- Continuous improvement
Accomplishments
Employee of the Month, August 2023
Employee of the Year, 2023
Lifepoint Health Mercy Award Winner 2024
Employee of the month, November 2025
Certification
Licensed Vocational nurses license, current.
Basic Life Support, current.
Quality Improvement certified - experience performing IRF PAI data collection and completion.
UDS trained for assisting Outcomes Manager and submitting new admissions to obtain CMG and LOS.
Currently working on stroke certification through NIHSS.
3-5 year goal, Bachelor in Social Work.
Timeline
Case Management
Temple Rehabilitation Hospital
11.2022 - Current
Licensed Vocational Nurse
Morada Senior Living
06.2020 - 11.2022
Associate of Science - Nursing
Concorde Career College