Michelle Dzierwa
Senior Director of Sales and Operations Project Manager
Clarendon Hills,IL
Summary
Results-driven professional with a proven track record in achieving business objectives. Demonstrated expertise in strategic planning, project management, and cross-functional collaboration. Skilled in identifying and capitalizing on opportunities for process improvement and cost reduction. Adept at building and leading high-performing teams to deliver exceptional results. Committed to driving organizational success through innovation and continuous learning. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
6
6
Certifications in Project Management, Cyber Security, Psychology
17
17
Business Construction Development and Analytics
Work History
Director of Sales and Operations Midwest
Razor Sharp Roofing and Restoration
04.2017 - Current
- Lead sales team in achieving regional sales targets
- Develop and implement strategic sales plans
- Manage day-to-day operations of Midwest region
- Analyze sales data and generate performance reports
- Hire, train, and mentor sales and operations staff
- Negotiate contracts with clients and vendors
- Attend industry events to network and promote company
Sr. Project Manager
Pinpoint Claim Adjusters
03.2014 - 04.2017
- Successfully led cross-functional project teams
- Managed project budgets and timelines effectively
- Collaborated with stakeholders to define project scope and objectives
- Monitored and reported on project progress
- Identified and resolved project issues in a timely manner
- Facilitated communication among project team members
- Implemented risk management strategies
- Supported continuous improvement initiatives
- Implemented project management best practices
Business Continuity Strategy Director
Red White and Blue Construction
01.2012 - 01.2017
- Develop and implement comprehensive business continuity strategies
- Lead cross-functional teams in designing and testing disaster recovery plans
- Ensure compliance with industry regulations and standards
- Ensure seamless communication and coordination during crises
- Stay informed on emerging trends and best practices in business continuity
- Monitor and report on key performance indicators and metrics
- Manage business continuity budget and resources
- Conduct risk assessments and business impact analysis
Education
Certificate - Cyber Security Certificate
Rasmussen
01.2022
Certificate - Information Technology Project Management Certificate
Rasmussen
01.2021
Certificate - The Art of Beauty
Cannella School of Cosmetology
Elmhurst, IL01.2018
Bachelor Of Business Administration And Management - AA Healthcare Administration Management
University of Arizona
AZ01.2014
Skills
- Time Management
- Cash Management
- Conflict Resolution
- Carpentry Experience
- Stocking Inventory
- Equipment Safety
- Excellent Communication Skills
- Creative Self-Starter
- Skilled Active Listening
- Persuasive Speaking
- Daily Equipment Inspections
- Adobe Creative Suite
- Broad Medical Terminology
- Shipping and Receiving
- Decision Making
- Performed Site Pre-Inspection
- Self-Motivated
- Multitasking
- Adobe Content Server
- Medical Clinical Procedures
- Determine Project Costs
- Complex Problem Solver
- Analyze BlueprintsMapsSurveys
- Building Codes
- Safe Food Handling
- Attention To Detail
- Customer Service Skills
- Energetic Work Attitude
- Microsoft Office Suite
Certification
- Cosmetology, 01/01/98 - 12/31/01
- Cyber Security Certificate, 01/01/22
- Information Technology, 01/01/21
Traits
- Communicator
- Ambitious
- Proactive
- Organized
- Dedicated
Timeline
Director of Sales and Operations Midwest
Razor Sharp Roofing and Restoration
04.2017 - Current
Sr. Project Manager
Pinpoint Claim Adjusters
03.2014 - 04.2017
Business Continuity Strategy Director
Red White and Blue Construction
01.2012 - 01.2017
Certificate - Cyber Security Certificate
Rasmussen
Certificate - Information Technology Project Management Certificate
Rasmussen
Certificate - The Art of Beauty
Cannella School of Cosmetology
Bachelor Of Business Administration And Management - AA Healthcare Administration Management
University of Arizona