Michelle Eason
Hornell,NY
Summary
I am looking to obtain a Medical Support Assistant position within the Medical organization that will allow me to grow both personally and professionally while utilizing my skills, and administrative experience while working with divers populations.
Overview
20
20
years of professional experience
Work History
Out Patient Access Specialist
UR St James Primary Care
Hornell, NY
12.2018 - Current
Outpatient Access Specialist
UNIVERSITY OF ROCHESTER
Hornell, NY
07.2016 - Current
- PCMH Outreach
Registrar/Switchboard Operator/Scheduler/Financial Counselor
ST. JAMES MERCY HOSPITAL
Hornell, NY
04.2012 - 07.2016
- Managed receptionist area, including greeting patients, registering, verifying, and documenting patient information
- Answering multi-phone lines and responding to telephone and in person requests for information
- Maintain sensitive and professional caring attitude towards staff, patients, and their families
- Scheduled patients, obtained prior authorizations on inpatients
- Counseling patients with no active insurance.
Phlebotomist
ST. JAMES MERCY HOSPITAL
Hornell, NY
03.2006 - 04.2012
- Prepare patients for blood and urine samples and breath alcohol testing
- Perform and maintain accurate and timely collection and documentation of specimens
- Ensure that health and safety issues are addressed in a manner in which the person's well-being is upheld and maintained
- Completed necessary paperwork to order tests and maintain files
- Follow infection control procedures
- Organize blood collection equipment.
Phlebotomist
NOYES MEMORIAL HOSPITAL
Dansville, NY
08.2003 - 03.2006
- Registered patients and prepared them for blood draws and drug screens
- Perform and maintain accurate and timely collection and documentation of specimens
- Follow infection control procedures
- Organize and maintain blood collection equipment.
Education
Automated Office Practice -
GST BOCES
01.1994
General Education Development Certificate -
BATH HAVERLING SCHOOL 25
01.1991
Timeline
Out Patient Access Specialist
UR St James Primary Care
12.2018 - Current
Outpatient Access Specialist
UNIVERSITY OF ROCHESTER
07.2016 - Current
Registrar/Switchboard Operator/Scheduler/Financial Counselor
ST. JAMES MERCY HOSPITAL
04.2012 - 07.2016
Phlebotomist
ST. JAMES MERCY HOSPITAL
03.2006 - 04.2012
Phlebotomist
NOYES MEMORIAL HOSPITAL
08.2003 - 03.2006
Automated Office Practice -
GST BOCES
General Education Development Certificate -
BATH HAVERLING SCHOOL 25