Job Search Status
Open to workDesired Job Title
CLERICAL SUPPORT ASSISTANT IVMSR/TELLERSCHOOL LUNCH HELPERWork Type
Part TimeFull TimeLocation Preference
On-SiteRemoteHybridLocation: FORT LAUDERDALE, FL, US
Open to relocation: No
Open To Work
Michelle Edmond
FORT LAUDERDALE,FL
Work Preference
Summary
Dynamic, results-oriented professional with a robust work ethic, eager to leverage a blend of analytical skills and strategic insight to enhance business performance. Excels in individual and collaborative environments, demonstrating adaptability to diverse processes while driving company objectives. Passionate about fostering growth and efficiency, with a proven ability to analyze data, develop innovative strategies, and deliver solutions to complex challenges. Committed to exceeding expectations through meticulous organization and attention to detail, aiming to contribute significantly to team success and elevate service value.
Overview
8
8
years of professional experience
1
1
Certification
Work History
CLERICAL SUPPORT ASSISTANT IV
THE SCHOOL BOARD OF BROWARD COUNTY, FLORIDA
04.2024 - Current
- Provide advanced clerical and administrative support to supervisors and departmental staff, ensuring smooth daily operations.
- Manage high-volume phone communications, respond to inquiries, and deliver accurate information regarding departmental programs and services.
- Process incoming mail by reviewing, prioritizing, and routing correspondence to appropriate personnel.
- Compile, edit, and prepare data for reports and special projects as requested by leadership.
- Maintain organized filing systems and accurate records, both physical and digital.
- Enter, update, and manage data within computerized databases to ensure data integrity.
- Verify and audit reports, forms, and technical documents for accuracy, completeness, and compliance with policies.
- Assist with administrative functions including budgeting, accounting support, purchasing, and personnel-related tasks.
- Coordinate follow-ups with staff to ensure timely completion of assignments and projects.
- Communicate departmental policies and procedures, ensuring adherence to organizational standards.
- Provide front-desk support by greeting visitors, addressing inquiries, and directing individuals appropriately.
- Collaborate with staff and administrators, demonstrating professionalism and strong interpersonal skills.
- Operate and maintain standard office equipment and systems.
- Support compliance with state and district policies, including safety and non-discrimination standards.
- Participate in ongoing training and professional development to enhance job performance.
MSR/TELLER
BRIGHT STAR CREDIT UNION
05.2023 - 04.2024
- Handled incoming calls from customers regarding their accounts or inquiries about bank policies in a courteous and professional manner.
- Resolved customer complaints quickly and efficiently in order to maintain positive relationships with clients.
- Balanced cash drawer daily at the end of each shift to ensure accuracy.
- Contributed to fraud detection support, documenting suspicious activity and reporting flagged transactions.
- Verified the accuracy of customer account information prior to processing transactions.
- Maintained accurate records of all transactions for compliance purposes.
- Supported customer confidentiality and security with stringent discretion.
- Updated account information for customers when requested, including address changes or name modifications.
- Verified customer identification documents for new accounts.
- Trained new tellers on proper procedures for handling financial transactions.
SCHOOL LUNCH HELPER
New York City Department of Education
01.2018 - 09.2019
- Monitored school lunch helpers' activities with students who flow in and out of the cafeteria for meals
- Organize the cafeteria to ensure optimum efficiency during the lunch rush
- Prepare seating arrangements, assign entrances and exits the students will use, and supervise the order of the lunch procession
- Trained a team of 10 School Lunch Helpers to prepare and distribute large quantities of food in a timely manner.
Education
Diploma -
Fort Hamilton High School
Brooklyn, NY06-1995
Skills
- Cash reconciliation expertise
- Effective team leadership
- Cash handling proficiency
- Food safety practices
- Interpersonal collaboration
- Invoice and payment coordination
- Ensuring organized workspaces
- Equipment setup
- Payment reconciliation
- Calendar management
- Resourcefulness and initiative
- Professionalism and etiquette
- Strong organization
Certification
- CAP - Certified Administrative Professional
- CPR AED Program Training
Languages
English
Native or Bilingual
Timeline
CLERICAL SUPPORT ASSISTANT IV
THE SCHOOL BOARD OF BROWARD COUNTY, FLORIDA
04.2024 - Current
MSR/TELLER
BRIGHT STAR CREDIT UNION
05.2023 - 04.2024
SCHOOL LUNCH HELPER
New York City Department of Education
01.2018 - 09.2019
Diploma -
Fort Hamilton High School