Summary
Work History
Education
Skills
Timeline
Generic
Michelle  Edwards

Michelle Edwards

Benton,AR

Summary

Dynamic small business owner at The Dust Whisperer, adept in operations management and strategic planning. Successfully enhanced brand visibility through innovative marketing strategies, expanded client base, and fostered a collaborative team environment. Proven track record in cost control and exceptional customer service, driving business growth and retention.

Work History

Small Business Owner

The Dust Whisperer
  • Managed daily operations, ensuring high-quality service and customer satisfaction.
  • Developed effective marketing strategies to increase brand visibility and attract new clients.
  • Oversaw inventory management, optimizing supply chain processes for efficiency.
  • Trained and mentored staff, fostering a collaborative work environment and skill development.
  • Implemented cost-saving initiatives, reducing operational expenses while maintaining service quality.
  • Established strong relationships with suppliers, negotiating favorable terms and enhancing product offerings.
  • Analyzed customer feedback to refine services and improve overall business performance.
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
  • Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
  • Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.

Education

BBA -

Colorado Technical University
Colorado Springs, CO

Associate of Science - Business Administration And Management

Colorado Technical University
Colorado Springs, CO
05.2021

Skills

Small business operations

Planning and execution

Vendor relations

Business marketing

Business management and development

Operations management

Business development

Financial management

Project management

Business growth and retention

Cost control and analysis

Budget management

Strategic planning

Staff hiring

New business launch

Negotiation

Staffing

Employee performance management

Opportunity identification

Payroll administration

Financial administration

Employee development

Team building

Accounting oversight

Business operations leadership

Entrepreneurial leadership

Customer service management

Decision-making

Timeline

Small Business Owner

The Dust Whisperer

BBA -

Colorado Technical University

Associate of Science - Business Administration And Management

Colorado Technical University
Michelle Edwards