Michelle Esposito
Worcester,MA
Summary
Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent. Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs.
Overview
13
13
years of professional experience
Work History
Hairstylist
Rob Roy Hair Salon
Worcester, Massachusetts
02.2021 - 08.2025
- Consulted with clients to determine preferred hairstyles and services.
- Educated clients on hair care products and maintenance techniques for long-lasting results.
- Developed expertise in current hair trends and techniques through continuous education.
- Executed haircuts, color treatments, and styling techniques for diverse clientele.
- Provided consultations to clients about their desired hairstyle and hair care needs.
Activities Aide
The Overlook Masonic home
Charlton, Massachusetts
09.2018 - 09.2019
- Facilitated engaging activities for residents to promote social interaction.
- Organized supplies and materials for various group activities and crafts.
- Monitored resident participation to ensure a supportive environment.
- Developed relationships with residents to enhance their overall experience.
- Maintained a clean, safe environment for all participants during activities.
Hairstylist
Rob Roy Hair Salon
Spencer, Massachusetts
10.2014 - 09.2016
- Maintained cleanliness of workstations and salon environment for optimal client experience.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
- Developed relationships with new clients through referrals from existing customers.
- Recommended products to clients based on their individual needs.
- Pre-booked future appointments to increase repeat business.
Assistant Manager
Rob Roy Hair Salon
Shrewsbury, Massachusetts
02.2013 - 10.2014
- Trained new employees on salon procedures and customer service standards.
- Ensured compliance with health and safety regulations within the salon.
- Supervised daily operations and provided guidance to salon staff.
- Managed customer service inquiries and complaints in a timely manner.
- Coordinated staff schedules to optimize coverage during peak hours.
Education
Hairdressing License -
Rob Roy Academy
Worcester, MA04-1992
High School Diploma -
Leicester High School
Leicester, MA05-1991
Skills
- Outstanding customer service
- Innovative hairstyling techniques
- Quick learner
- Flexible schedule
- Business management
- Team player
- Customer relationship management
- Effective communication
- Creative thinking
Timeline
Hairstylist
Rob Roy Hair Salon
02.2021 - 08.2025
Activities Aide
The Overlook Masonic home
09.2018 - 09.2019
Hairstylist
Rob Roy Hair Salon
10.2014 - 09.2016
Assistant Manager
Rob Roy Hair Salon
02.2013 - 10.2014
Hairdressing License -
Rob Roy Academy
High School Diploma -
Leicester High School
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