MICHELLE ESSER

Head Host, 2024-2025

• Coordinated seating arrangements to enhance guest experience and reduce wait times.
• Supported guests with menu questions and addressed their needs promptly.
• Answered phone inquiries to provide information and assist potential guests effectively.

Server, 2025-2026

• Provided attentive table service.
• communicated menu details.
• responded to guest requests promptly.

• Processed sales transactions and provided knowledgeable service to enhance customer experience.
• Maintained an organized sales floor and facilitated daily store operations, focusing on inventory and merchandising.
• Organized sales floor and contributed to effective inventory and merchandising efforts.

• Trained new employees on baking techniques and operational procedures.
• Executed baking orders, ensuring timely delivery and quality standards.
• Supported sales efforts at local farmers markets by engaging customers and showcasing products.

• Ensured safety and well-being of clients’ children through attentive supervision.
• Engaged clients' children with play and age-appropriate activities to promote development.
• Transported clients' children to activities while prioritizing safety.