Michelle Falkenberg
Saginaw,MI
Summary
Experienced professional with a strong background in retail, with a focus on visual merchandising, store management, and inventory control. With over 20 years of experience as a Store Manager at Foot Locker, they have a proven track record of driving results and maximizing profit. Also has experience as a Cataloger at 1BID.US, showcasing their skills in merchandising and inventory management. Their education includes a Business degree in Fashion Merchandising from a university and a high school diploma. This careerist is seeking opportunities to show their strong understanding of driving results, planning, budget control and operations. With their experience and education, they are well-equipped to excel in a variety of roles.
Overview
31
31
years of professional experience
Work History
Cataloging
1Bid.us
03.2016 - Current
- Identify and correct sellers descriptions to accurately describe incoming consignment items.
- Train and coach new/fellow employees on cataloging procedures, ensuring a seamless auction for buyers and sellers.
- Assisted patrons in locating current auction items, resulting in higher customer satisfaction rates.
- Adapted quickly to changing workflows and priorities, maintaining high-quality work under tight deadlines.
Retail Store Manager
Footlocker Inc.
01.1993 - 08.2014
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.
- Optimized inventory management with regular audits, forecasting demands, and adjusting orders accordingly.
- Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
- Managed all aspects of budgeting for the retail location including labor costs, expenses control, revenue tracking.
Education
Bachelor of Science - Fashion Merchandising And Business Management
Western Michigan University
Kalamazoo, MI12.1992
Skills
- Attention to details and organizing
- Customer service orientation
- Inventory control and auditing
- Coaching teammates to become better at their skills
Timeline
Cataloging
1Bid.us
03.2016 - Current
Retail Store Manager
Footlocker Inc.
01.1993 - 08.2014
Bachelor of Science - Fashion Merchandising And Business Management
Western Michigan University
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