MICHELLE FAVRE
Waveland,MS
Summary
Seasoned Operations/Accounting Manager and talented leader with 21 plus years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Possessing the highest level of integrity and work ethic.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Sales Associate
Bath & Body Works
09.2021 - Current
- Organize racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handle cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Build relationships with customers to encourage repeat business.
- Manage returns, exchanges and refunds in accordance with store policy.
RCA Rural Carrier Associate
USPS
12.2018 - 07.2019
- Responsible for 'on-time' delivery of mail to the correct customers
- Manages time wisely and maps out route to avoid retracing delivery path
- Keeps detailed records of attempted and missed deliveries as necessary
- Obtains signatures for certified, registered and delivery confirmations as required
- Keeps vehicle clean and in working order by adhering to preventative maintenance schedule.
Store Co-Manager
Walmart
11.1997 - 03.2018
- Assisted in opening new store location and recruiting/training of new store staff
- Directed and supervised employees engaged in sales, inventory taking and reconciling cash receipts
- Daily reconciliation of accounting office, including bank deposits, cash reports and payroll
- Determined staff promotions, demotions and terminations when necessary
- Completed weekly schedules according to payroll policies
- Analyzed marketing information and translated it into strategic plans
- Addressed and corrected sales staff communication issues in a tactful and effective manner
- Facilitated working relationships with co-tenants and building management
- Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists
- Served as a link between Supervisors and associates by handling questions, interpreting and administering feedback to resolve work related problems in a timely manner
- Coached and mentored numerous associates throughout 15 year management career by offering constructive feedback and taking interest in their long term career growth.
Education
High School Diploma -
Picayune Memorial High School
Picayune, MSIntensive Business
Pearl River Community College
Poplarville, MSSkills
- Problem Solving
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Operations Management
- Project Management
- Customer Relationship Management (CRM)
- Staff Development
- Policy Implementation
- Accounting office Reconciliation
- Customer Service
- Team building expertise
- Verbal and Written Communication
- Project coordination
- Forward-thinking mindset
- Training and development
- Employee relations
- Exceptional interpersonal skills
- Records Maintenance
- Innovative
- Proficient computer skills
- Talent Recruiter
- Adaptability and Flexibility
- Multitasking
- Attention to Detail
- Hiring and Training
- Team Development
Certification
ServSafe Manager
Relocation
- Gulfport, MS
- Pass Christian, MS
- Slidell, LA
Timeline
Sales Associate
Bath & Body Works
09.2021 - Current
RCA Rural Carrier Associate
USPS
12.2018 - 07.2019
Store Co-Manager
Walmart
11.1997 - 03.2018
High School Diploma -
Picayune Memorial High School
Intensive Business
Pearl River Community College