Summary
Overview
Work History
Education
Skills
Timeline
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Michelle Ferris

Broomfield,CO

Summary

Resourceful professional in hospitality, known for high productivity and efficiency in task completion. Specialize in mixology, customer service, and inventory management. Excel at communication, teamwork, and adaptability, ensuring exceptional guest experiences. Looking to join a work family that I can continue grow with

Overview

16
16
years of professional experience

Work History

Bartender

Aramark/ Empower Field
Denver, CO
05.2019 - Current
  • Boosted sales by upselling menu items to guests, maximizing revenue generation.
  • Prepared and served over 75 drinks per hour in a high-volume environment.
  • Enforced responsible alcohol service policies to enhance guest safety.
  • Operated Clover POS system for streamlined order processing.

AGM /Restaurant Bar Manager

Manning's Steaks and Spirits
Lakewood, Colorado
04.2021 - 04.2025
  • Created and introduced unique drink recipes to maintain an engaging menu.
  • Provided training for new bartenders on proper cocktail preparation methods.
  • Enhanced mixology skills through ongoing training in beer, wine, and liquor.
  • Developed partnerships with local distributors to ensure favorable product pricing.

Head Server, Bartender, Supervisor

Wynkoop Brewing Company
Denver, Colorado
05.2009 - 11.2021
  • Maintained guest satisfaction with timely table check-ins to assess food and beverage needs.
  • Modeled strategies to waitstaff for delivering exceptional and friendly service to every guest, every time
  • Applied strong leadership skills and problem solving to maintain team efficiency and organize work flow demands

Education

Some College (No Degree) - Bachelor of Science in Aviation

Metropolitan State University of Denver
Denver, CO

Skills

  • Responsible alcohol service teams/tips
  • ServSafe Manager Certification
  • Point of Sale Systems: Aloha, Toast
  • Creating craft cocktails using house-infused spirits focusing on seasonality
  • Liquor, beer, and wine knowledge
  • Creating great guest experience
  • New hire training
  • Managing high stress situations

Timeline

AGM /Restaurant Bar Manager

Manning's Steaks and Spirits
04.2021 - 04.2025

Bartender

Aramark/ Empower Field
05.2019 - Current

Head Server, Bartender, Supervisor

Wynkoop Brewing Company
05.2009 - 11.2021

Some College (No Degree) - Bachelor of Science in Aviation

Metropolitan State University of Denver

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