Michelle Fetz

In my current Events Coordinator & administrative support role, I serve as part the front office team, first point of contact for students, parents, staff, and visitors, greeting all individuals in a warm, professional, and service-oriented manner while maintaining a secure and organized front office environment. I manage high-volume phone calls, emails, and parent communication platforms, ensuring timely and accurate responses. I handle sensitive student and personnel information with strict confidentiality and maintain student cumulative (CUM) files in accordance with established records management and retention procedures.

I provide backup support to the school clinic by distributing student medications following established protocols and maintaining accurate medication logs. I process visitor sign-ins through the VisitU system, monitor campus access procedures, and promptly report any unsafe or security-related situations. I receive, sort, log, and distribute incoming mail and packages according to established guidelines to ensure efficient internal operations.

In addition, I prepare and submit purchase orders, including monthly Sam’s Club and district warehouse orders, and forward deposits and vendor invoices to the purchasing department for processing, cash handling. I receive and verify deliveries, process receipts, maintain documentation, track equipment inventory, and coordinate preventive maintenance and repair requests to ensure operational continuity.

I coordinate and execute campus-wide events, including planning logistics, ordering food and materials, arranging assemblies, managing event communications, and overseeing setup and breakdown. I maintain and update the campus master calendar, enter Facilities, Security, and IT service requests, and ensure timely follow-up. I also manage updates to campus social media platforms and the school website, highlighting events and important announcements. Throughout all responsibilities, I provide direct administrative support to the Principal and Assistant Principal and contribute to overall team effectiveness by completing related clerical and operational tasks as needed.

• Delivered high-quality, natural light photography services for diverse clients, capturing unique moments and enhancing their visual storytelling.

Duties and Responsibilities:

• Performed accounts receivable tasks and maintained financial documentation.
• Processed cash and credit card transactions, ensuring accurate financial records.
• Maintained attendance records, enrollment documentation, and program files.
• Provided front-desk and administrative support to a facility serving approximately 800 active participants.
• Coordinated scheduling and communications for events, maintaining thorough documentation.
• Managed inventory records and compiled monthly reports to track resource utilization.

• Equipped female customers with outerwear, workout gear, and swim attire at grand opening in April 2008.
  Transitioned to sales position in T.B.D. department, focusing on denim for fashion-forward clientele.
  Served 14 months in kids' shoes department, utilizing product knowledge to enhance customer service and drive sales.
  Executed merchandising tasks including stock re-merchandising, display setups, price markdowns, and transfers.
  Maintained professionalism and a friendly attitude while interacting with customers and team members.
  Ensured excellent visual presentation of store products to maximize appeal.
  Achieved highest per-night sales averages by effectively upselling and suggesting add-ons.
  Earned commendations for outstanding service, recognized for building rapport and fostering customer loyalty.
• Assisted customers with product selections and inquiries.
• Maintained organized and visually appealing merchandise displays.
• Processed sales transactions accurately and efficiently.