Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michelle Flynn

Enfield

Summary

Experienced administrative professional skilled in customer service, office administration, instructional and behavioral support. Focuses on fostering effective communication, adapting to the changing needs of the school/office environment and ensuring seamless collaboration with administrators, educators and staff. Known for strong problem solving abilities, willingness to learn, strong communication and adapting to fast-paced environments.


Overview

21
21
years of professional experience
1
1
Certification

Work History

Administrative Assistant

John F. Kennedy Middle School
08.2019 - Current

-Support the Principal and Assistant Principal in managing daily school operations, including curriculum, instruction, assessment and student conduct.

-Coordinate attendance, security, transportation, and disciplinary programs.

-Assist in supervising and evaluating staff, maintaining a safe and efficient learning environment.

-Ensure compliance with school policies and procedures.

Special Education Paraprofessional

Eli Whitney Elementary School
02.2014 - 08.2019

-Provide support for special education students, implementing IEP's and behavior plans.

-Assist with classroom management, materials preparation, and student supervision.

-Promote student independence and self-advocacy.

-Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.

-Maintain a clean, safe and inclusive classroom environment.

Rehab Administrative Assistant

National Seating and Mobility
07.2004 - 12.2012

-Managed scheduling, documentation and customer service for the Rehab Department.

-Coordinated paperwork for the sales team and ensured quality control of equipment deliveries.

-Handled insurance pre-qualifications and maintained compliance with JCAHO standards.

-Acted as liaison between customers and internal teams to resolve service issues efficiently.

Education

Bachelor of Arts - Liberal Studies

Bay Path University
Longmeadow, MA
05-2004

Skills

  • Customer service
  • Data entry
  • Office administration
  • Time management
  • Customer and client relations
  • Computer proficiency
  • Strong problem solver
  • Microsoft Office Suite
  • Professional communication

Certification

-USA Hockey SafeSport Certified Staff (2022-2024)

-Volunteer, Enfield Hockey Association (2022-2024)

-Committee Member, Enfield High School Football Gridiron Club (2020-2024)

-Board Member, Enfield Wrestling Club (2010-2024)

Timeline

Administrative Assistant

John F. Kennedy Middle School
08.2019 - Current

Special Education Paraprofessional

Eli Whitney Elementary School
02.2014 - 08.2019

Rehab Administrative Assistant

National Seating and Mobility
07.2004 - 12.2012

Bachelor of Arts - Liberal Studies

Bay Path University