Michelle Foote
Chandler,AZ
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
27
27
years of professional experience
Work History
Shift Lead Two
Wildflower Bread Company
02.2024 - Current
- Supervising a team of employees throughout the day from different departments
- Ensuring that all members of the team comply with government regulations and company policies
- Completed store opening and closing procedures and balanced tills.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Finding coverage of shifts when employees cannot attend work due to illness
- Earning an average customer rating of 4.78/5 Stars.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
Grocery/Bulk Manager
Natural Grocers
08.2023 - 02.2024
- Reduced product waste by closely monitoring expiration dates and rotating stock accordingly.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Streamlined order processing for faster turnaround time, ensuring timely delivery to customers.
- Assisted team in meeting sales, stock loss, labor objectives, and margin goals to increase profitability.
- Department Managers are responsible for the success of their own departments, as well as fulfilling the duties of the Manager on Duty (MOD) on a scheduled basis
- Ordering and updating replenishment three times a week for the grocery, dairy, bulk, and freezer.
- Conducted regular performance evaluations for team members, providing constructive feedback and opportunities for growth.
- Collaborated with sales representatives on promotional campaigns, effectively increasing product visibility and sales volume in key market segments.
- Set schedules for 4 staff by planning and designating shifts and hours.
Marketing Director
Arizona Department of Veteran Services
07.2005 - 12.2010
- Set up and maintained filing systems and basic databases
- Tracked, received and reconciled material orders
- Coded and entered invoice data to accurately track invoice status and payments rendered
- Followed up with vendors, managers, and other employees to resolve open issues and discrepancies
- Established marketing and communications strategy to present compelling and attractive messages to target audiences
- Established company's social media presence on Facebook, LinkedIn, YouTube, and Twitter
- Helped expand consumer awareness and implement new audience targeting leads.
Sergeant
United States Marine Corps
02.1998 - 02.2006
- Exchanged transmission data with receiving operators
- Used specialized tools to test and resolve radio equipment malfunctions
- Developed and maintained company's website
- Created and established partnerships with community members and media outlets to secure positive news stories
- Executed accurate payroll processing for 450 employees
- Provided administrative support and assistance to departmental personnel
- Taught and supported junior personnel to develop key leadership talents for platoon needs.
- Worked effectively in fast-paced environments.
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in team setting, providing support and guidance.
Skills
- Servant Leader
- MS Office Suite
- Problem-solving
- Teamwork and Collaboration
- Delegate Assignments
- Information Protection
- Data Entry
- Creative Thinking
- Operational and Merchandising Experience
- Decision-making capabilities
- Customer service focus
- Employee Training
- Cash Handling
- POS System Operation
- Policy and Procedure Enforcement
Timeline
Shift Lead Two
Wildflower Bread Company
02.2024 - Current
Grocery/Bulk Manager
Natural Grocers
08.2023 - 02.2024
Marketing Director
Arizona Department of Veteran Services
07.2005 - 12.2010
Sergeant
United States Marine Corps
02.1998 - 02.2006
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