Michelle Frisk
DAYTON,Ohio
Summary
Effective Student committed to learning, developing skills in financial analysis and investment strategies. Possesses strong analytical skills, proficiency in financial analysis, and a keen eye for detail. Demonstrated ability to work collaboratively in team settings and communicate complex financial concepts effectively. Seeking opportunities to apply classroom learning to real-world financial challenges, with a drive to contribute positively to organizational success.
Overview
5
5
years of professional experience
Work History
Teller
PNC Bank
05.2023 - Current
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
Cashier
Matt Castrucci Auto Mall Of Dayton
01.2023 - 05.2023
- Performed cash, card and check transactions to complete customer purchases.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Identified and resolved discrepancies and errors in customer accounts.
- Maintained organized filing systems for easy access to essential documents, increasing office efficiency.
- Liaised between customers and insurance companies to facilitate smooth processing of claims following accidents or other incidents involving dealership cars.
Waitress
El Toro Mexican Grill
09.2019 - 01.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Education
Bachelor of Science - Finance, Concentration Investments
Wright State University
Dayton, OH05.2025
Associate of Science - Business Administration
Sinclair Community College
Dayton, OH05.2023
Skills
- Customer Relationship Building
- Microsoft Office Suite
- Bilingual in English and Spanish
- Financial Transactions
- Financial product knowledge
- Customer Needs Assessment
Timeline
Teller
PNC Bank
05.2023 - Current
Cashier
Matt Castrucci Auto Mall Of Dayton
01.2023 - 05.2023
Waitress
El Toro Mexican Grill
09.2019 - 01.2023
Bachelor of Science - Finance, Concentration Investments
Wright State University
Associate of Science - Business Administration
Sinclair Community College