Michelle Frost
Sonoma,CA
Summary
Forward-thinking Recruitment Professional successful at developing effective strategies to fill vacancies with well-qualified candidates. Collaborative and hardworking leader with excellent communication and planning abilities.
Overview
18
18
years of professional experience
Work History
Client Relationship Director
Kforce
11.2014 - Current
- Developed strategic recruitment plans enhancing targeted recruitment searches.
- Strengthened client relationships by consistently delivering exceptional staffing service and promptly addressing concerns.
- Consulted with hiring managers about their current and future workforce plans to meet their business goals.
- Collaborated with hiring managers to qualify open positions and qualifications needed to screen quality talent.
- Mentored junior team members on best practices on both client development and recruitment teams contributing to their professional development.
- Gathered regular feedback from clients, utilizing insights gained to drive better recruitment efforts.
- Conducted regular client check ins, sharing market insights, fostering trust through transparent communication and develop solutions for harder to fill positions.
- Negotiated contracts and pricing structures with clients, securing mutually beneficial terms.
- Monitored metrics and developed actionable insights to improve recruitment efficiency.
- Collaborated with recruiters to identify areas to improve recruitment search.
- Developed robust referral network through proactive relationship-building with satisfied clients and placed candidates resulting in on boarding new clients.
Allied Business Development Manager
Maxim Staffing Solutions
12.2014 - 11.2015
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- 138% of Q1 goal
- 143% of Q2 goal
- 400% growth year to date
- Consulted with clients about their current and future needs to help them achieve their financial goals
- Responsible for business development and recruitment efforts for allied staffing services in Northern California
Account Executive
Maxim Staffing Solutions
05.2012 - 12.2014
- Grew market over 225% to annual revenue of $3.8 million
- Increased responsibilities by absorbing two separate territories in order to grow and develop additional business lines and market.
- Multiple "Winner's Circle" Stock bonus incentive awards, 2011, 2012, 2013
- 2013 ranked 8 out of 83
- 2012 ranked 32 out of 85
Account Manager
Maxin Staffing Solutions
04.2009 - 05.2012
- Managed fiscal planning and implementation through profit and loss summaries on weekly basis
- Direct marketing and advertising for branch office through various online campaigns, direct mailers, cold calls, etc
- Interviewed, trained and managed recruiters and compliance specialist
- Managed 3 recruiters and 1 Compliance Specialist
Senior Healthcare Recruiter
Maxim Staffing Solutions
06.2007 - 04.2009
- Successfully recruited for diverse range of healthcare roles, including but not limited to nurses, allied health professionals, and administrative staff.
- Served as trusted advisor to both clients and candidates throughout entire recruitment process; provided guidance on best practices in interviewing techniques, offer negotiation strategies, and onboarding procedures.
- Reduced time-to-fill ratios by implementing innovative sourcing methods tailored specifically to needs of fast-paced healthcare sector.
Operations Manager
IDEA - Dental Education Academy
04.2006 - 06.2007
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Marketed high level dental continuing education courses
- Produced marketing materials
- Helped achieve 80-100% capacity for attendance
Education
Bachelor of Science - Human Biology
Excelsior College
Some College (No Degree) - Human Biology
University of Kansas
Skills
- Performance Analysis
- Data-driven Insights
- Negotiations
- Strategic Planning
- Relationship building and rapport
- Mentoring and Coaching
- Proficient in Dynamics 365
- Recruitment
Timeline
Allied Business Development Manager
Maxim Staffing Solutions
12.2014 - 11.2015
Client Relationship Director
Kforce
11.2014 - Current
Account Executive
Maxim Staffing Solutions
05.2012 - 12.2014
Account Manager
Maxin Staffing Solutions
04.2009 - 05.2012
Senior Healthcare Recruiter
Maxim Staffing Solutions
06.2007 - 04.2009
Operations Manager
IDEA - Dental Education Academy
04.2006 - 06.2007
Bachelor of Science - Human Biology
Excelsior College
Some College (No Degree) - Human Biology
University of Kansas
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