Michelle Gainous
Tampa,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Financial Counselor
Tampa Family Health Centers
Tampa , FL
08/23/21 - Current
- Assisted patients without healthcare coverage to find resources, services, and assistance needed with Hillsborough Health Insurance's Medicaid and Marketplace.
- Helped clientele gain access to available funding sources.
- Reviewed and verified financial data to determine program eligibility.
- Chart Prep
- Epic Systems
Provider Intake Member Service
U.S Imaging Network
Tampa, FL
12.2018 - 11.2020
- Assisted providers in processing authorization for MRI, CT scans.
- Efficiently handle all inbound and outbound calls.
- verifying Insurances plans
ImageNet LLC
Member Service
Tampa, FL
05.2016 - 11.2018
- Updated Medical offices demographic's n Avility
- Outbound calling, 300 a day
- 3rd party project with other insurance companies and processing payment codes and demographic
Member Service
General Dynamics
Riverview, FL
03.2014 - 12.2016
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Find health care plans for customers with the Markplaces
- inbound calling 300 a day
Education
Phlebotomy -
Higherlevel Medical
Lutz, FL06-2006
CNA/HHA -
Learey Technical Center
Tampa, FL12-2004
High School Diploma -
Jefferson High School
Tampa, FL05-2003
Skills
- Clerical Support
- Microsoft Word
- Time Management
- Computer Skills
- Multitasking
Timeline
Provider Intake Member Service
U.S Imaging Network
12.2018 - 11.2020
ImageNet LLC
Member Service
05.2016 - 11.2018
Member Service
General Dynamics
03.2014 - 12.2016
Financial Counselor
Tampa Family Health Centers
08/23/21 - Current
Phlebotomy -
Higherlevel Medical
CNA/HHA -
Learey Technical Center
High School Diploma -
Jefferson High School