Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Michelle Galdamez

Houston,TX

Summary

Trust worthy employee

Overview

12
12
years of professional experience

Work History

Case Manager

The Law Office of Domingo Garcia
05.2014 - Current
  • Case management experience with motor vehicle, work, premises, and serious injuries case.
  • Communicating with medical providers regarding client
    appointments and LOPS.
  • Requesting all billing and medical records.
  • Securing all legal documents POA, HIPPA forms and CTAS.
  • Ability to research police reports and run policy limit search.
  • Filing insurance claims- BOTH 3rd party and 1st party.
  • Filing for LORS, and legal correspondence - BOTH 3rd party and 1st party.
  • Constant communication with assigned insurance adjusters regarding liability status and treatment updates.
  • Prepare corresponding file review for attorney decision on case designation.
  • Client’s first point of contact regarding any case updates.
  • Conducting thorough and detailed investigation for each case type.
  • Intake certified to assist with all prospective new clients.
  • Conduct client interviews and obtain all information pertaining to the case.
  • Data entry and management for all cases.
  • Property damage assistance.
  • Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
  • Improved client satisfaction with prompt and effective communication regarding case updates and inquiries.

Videographer/customer service

Biovideo
08.2013 - Current
  • Check emails
  • Respond to patients questions
  • Answer phone calls
  • Entering data on computer
  • Always looking for something to do
  • Computer skills
  • Communication skills
  • Computer, organization skills and Bilingual
  • Highly skilled on using the internet and computers, including Microsoft office, Excel and also Smartsheet

Education

Continuing In Associate Of Art -

San Jacinto College
Houston, TX

High school -

Dobie High School
Houston, TX
01.2013

Skills

  • Microsoft Office
  • Excel
  • Smartsheet
  • Microsoft office
  • Scheduling/Planning
  • File organization
  • Legal document preparation
  • Client communication
  • Notary public

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Case Manager

The Law Office of Domingo Garcia
05.2014 - Current

Videographer/customer service

Biovideo
08.2013 - Current

High school -

Dobie High School

Continuing In Associate Of Art -

San Jacinto College

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Michelle Galdamez