Michelle Galdamez
Houston,TX
Summary
Trust worthy employee
Overview
12
12
years of professional experience
Work History
Case Manager
The Law Office of Domingo Garcia
05.2014 - Current
- Case management experience with motor vehicle, work, premises, and serious injuries case.
- Communicating with medical providers regarding client
appointments and LOPS. - Requesting all billing and medical records.
- Securing all legal documents POA, HIPPA forms and CTAS.
- Ability to research police reports and run policy limit search.
- Filing insurance claims- BOTH 3rd party and 1st party.
- Filing for LORS, and legal correspondence - BOTH 3rd party and 1st party.
- Constant communication with assigned insurance adjusters regarding liability status and treatment updates.
- Prepare corresponding file review for attorney decision on case designation.
- Client’s first point of contact regarding any case updates.
- Conducting thorough and detailed investigation for each case type.
- Intake certified to assist with all prospective new clients.
- Conduct client interviews and obtain all information pertaining to the case.
- Data entry and management for all cases.
- Property damage assistance.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Improved client satisfaction with prompt and effective communication regarding case updates and inquiries.
Videographer/customer service
Biovideo
08.2013 - Current
- Check emails
- Respond to patients questions
- Answer phone calls
- Entering data on computer
- Always looking for something to do
- Computer skills
- Communication skills
- Computer, organization skills and Bilingual
- Highly skilled on using the internet and computers, including Microsoft office, Excel and also Smartsheet
Education
Continuing In Associate Of Art -
San Jacinto College
Houston, TXHigh school -
Dobie High School
Houston, TX01.2013
Skills
- Microsoft Office
- Excel
- Smartsheet
- Microsoft office
- Scheduling/Planning
- File organization
- Legal document preparation
- Client communication
- Notary public
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Case Manager
The Law Office of Domingo Garcia
05.2014 - Current
Videographer/customer service
Biovideo
08.2013 - Current
High school -
Dobie High School
Continuing In Associate Of Art -
San Jacinto College
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