Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Michelle Galván

Richmond,VA

Summary

Committed and hardworking front-end associate with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Ambitious Front End Associate offering 2 years of proven contributions to retail grocery teams and organizations. Proficient in the interpretation of plan-o-grams, assembly of creative store displays and motivational communication with co-workers, customers and management.

Overview

2
2
years of professional experience

Work History

Front End Associate

Amazon Fresh
10.2021 - Current
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Replaced merchandise stock throughout check-out lines and end-cap displays.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.

Education

Bachelor of Science - Pre-Dental Hygiene

Virginia Commonwealth University
Richmond, VA
05.2026

Associate of Science - Bio-Chemistry

Northern Virginia Community College
Annandale, VA
05.2023

Skills

  • Friendly Customer Service
  • Front-End Organization
  • POS Transactions
  • Cashier Abilities
  • Customer Service Representation
  • Refunds and Exchanges

Languages

Spanish
Native or Bilingual

Timeline

Front End Associate

Amazon Fresh
10.2021 - Current

Bachelor of Science - Pre-Dental Hygiene

Virginia Commonwealth University

Associate of Science - Bio-Chemistry

Northern Virginia Community College

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Michelle Galván