Michelle Gamez
Bakersfield,CA
Summary
Responsible professional with several years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success.
Overview
1
1
year of post-secondary education
20
20
years of professional experience
Work History
Pharmacy Technician
Wasco State Prison
Wasco, California
02.2026 - Current
- Dispensed medications to inmates following established protocols and safety guidelines.
- Assisted pharmacists with inventory management and medication storage practices.
- Prepared prescription labels and medication packaging for delivery to designated areas.
- Collaborated with healthcare staff to address medication-related inquiries and concerns.
- Ensured cleanliness and organization of the pharmacy workspace at all times.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Restocked shelves with new supplies of medications as needed.
- Organized work areas so that everything was easily accessible when needed.
Pharmacy Technician
Rite-Aid Pharmacy
Bakersfield, CA
04.2011 - 02.2024
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Restocked shelves with new supplies of medications as needed.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Collaborated with other healthcare professionals to ensure optimal patient care.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Operated cash registers to accept payments from customers.
Waitress/Bartender
Mi Peru Restaurant
Bakersfield, California
06.2015 - 09.2016
- Took and processed customer orders efficiently and accurately.
- Assisted with menu recommendations to enhance guest experience.
- Handled cash transactions and processed payments effectively.
- Collaborated with kitchen staff to ensure timely food delivery.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Served alcoholic beverages responsibly in accordance with state laws.
Waitress
IHOP
Chicago, Illinois
05.2006 - 09.2008
- Organized dining area, maintaining cleanliness and readiness for guests.
- Handled guest inquiries and concerns with professionalism and courtesy.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Took and processed customer orders efficiently and accurately.
- Collaborated with kitchen staff to ensure timely food delivery.
- Answered questions about menu items, ingredients, and pricing.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Bussed tables as needed during peak hours.
- Communicated daily specials to customers.
- Provided accurate change for cash transactions using a cash register system.
Education
Associate of Science - Pharmaceutical Medicine
San Joaquin Valley College
Bakersfield , CA 05.2009 - 07.2010
Skills
- Bilingual communication
- Time management
- Workflow management
- Customer service
- Sales promotion
Timeline
Pharmacy Technician
Wasco State Prison
02.2026 - Current
Waitress/Bartender
Mi Peru Restaurant
06.2015 - 09.2016
Pharmacy Technician
Rite-Aid Pharmacy
04.2011 - 02.2024
Associate of Science - Pharmaceutical Medicine
San Joaquin Valley College
05.2009 - 07.2010
Waitress
IHOP
05.2006 - 09.2008