Bank Teller
Lone Star National Bank
South Padre Island, TX
10.2024 - Current
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Cross-sold bank products such as savings accounts and credit cards to existing clients.
- Educated customers about different types of banking services available at the branch.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
- Welcomed customers and offered pleasant service during entire transaction.
- Contributed to the development of strategies for improving team performance.
- Participated in weekly check-ins with management to discuss progress on objectives.
