Summary
Overview
Work History
Education
Certification
Timeline
Generic

Michelle Garcia

South Salt Lake,Utah

Summary

I have excelled in my current employment at Walgreens Pharmacy retail store moving up from a CSA position to Shift Lead, Emerging Store Manager to currently a store manager within a 3 year timeframe.

I have a passion to excell in Networking and social development within companies helping out with company outreach within the community.

Also, with a love of animals and animal rescue I have been able to help rehabilitate a multitude of pets and rehome them.

My other passion is serving within the entertainment and hospitality industries finding a love of helping people, being courteous and productive while influencing a memorable experience.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Store Manager

Walgreens Co.
01.2022 - Current
  • Oversee daily operations, ensuring compliance with company policies, as well as exceeding customer service standards.
  • Train and mentor team members, fostering a collaborative environment to enhance performance and customer satisfaction.
  • Implementing promotional strategies, increasing store visibility and driving sales in line with corporate objectives.
  • Develop employee schedules to maintain adequate staffing levels during peak and non peak hours.
  • Coordinate promotional displays and merchandising efforts to elevate brand visibility in-store.
  • Supervise and evaluate staff to help improve skills, achieve daily objectives, and attain advancement.
  • Maintaining compliance within entire store team by holding weekly meetings with pharmacy staff and store leadership.
  • Ability to move up in company at quick pace and continue to grow and develop with company needs.

Scare Actor

Fear Factory SLC
09.2023 - Current
  • Developed immersive character portrayals to enhance guest experiences at haunted attractions.
  • Collaborated with team members to execute complex scare routines and scene transitions.
  • Adapted performance techniques based on audience reactions to maximize engagement.
  • Utilized physical and vocal techniques to portray characters on stage.
  • Adaptive to help in new areas of attraction zones as needed for maximal shift coverage.

Store Manager

Joseph Filippi Winery
06.2020 - 08.2021
  • Managed inventory levels, optimizing stock availability and reducing waste through effective ordering practices.
  • Handling payment and delivery as well as building and displaying products of winery club member monthly shipments.
  • Coordinated staff schedules, ensuring adequate coverage during peak hours while maintaining labor cost efficiency.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Serving for events such as weekly taco Tuesdays, as well as special events ie: receptions, parties, and meetings.
  • Sales and cash handling skills at POS system as well as daily and nightly cash balancing.
  • Assisted with hiring, training and mentoring new staff members.

Pet Rescue

Self Employed
06.2016 - 09.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments rescuing and caring for abandoned pets.
  • Skilled at working independently and collaboratively in a team environment with other rescue members.
  • Proven ability to learn quickly and adapt to new situations serving care and well-being for pets.
  • Researching and choosing homes for pets to go to as well as scheduling pick up and delivery.
  • Feeding, bathing and care to raise pets so be socialized and find permanent homes.

Packing Associate

Kohls Distribution Center
09.2019 - 12.2019
  • Seasonal position to fit schedule.
  • Operated packing machinery to ensure efficient and accurate packaging of products.
  • Conducted quality checks to maintain product standards and prevent defects.
  • Collaborated with team members to streamline workflow and improve packing efficiency.
  • Trained new associates on packing procedures and safety protocols.

Director

Scandia Ontario Haunt
08.2010 - 11.2017
  • Director overseeing seasonal Haunted House at Scandia Amusement Park in Ontario, CA.
  • Scheduling and hiring a team of over 100+ cast members and fostering their professional development in the entertainment Haunt industry.
  • Holding auditions for performers as well as Team zone leaders.
  • Handling customer complaints, overseeing safety and company compliance.
  • Ensuring the coverage of distinct character positions with scheduled training practices.
  • Overseeing security during operation hours for both customers as well as cast members.
  • Assisting in plans throughout the year as well as assisting with building, decorating and overall preparation for yearly run.


Manager

Scandia Amusement Park
05.1998 - 02.2016
  • Manager of park operations overseeing team members in daily operations, scheduling breaks and schedules as well as opening and closing duties.
  • Handled cash handling and overall park finances in office as Deposit clerk.
  • Scheduling manager for park employees on weekly schedule, while also handling payroll.
  • CPR certified on duty management trained in all aspects of safety protocol at park pertaining to customer safety, team member safety, as well as ride control safety procedures.
  • Food Handler certified to work in snack bars and serve parties and events held at park.
  • Handled job applications, assisting park owner with interview process, hiring and training staff.
  • Upheld high standard of cleanliness and overall customer satisfaction.

Education

Hemet High School
Hemet, CA
01-1998

Certification

Pharmacy Technician in Training License

July 2023 - January 2026


ServSafe Utah Food Handler Permit

November 2024 - November 2027


ServSafe Alcohol Certificate

February 2025 - February 2028


DABS Off Premises Retail Manager Training Certificate

July 2025 - non-expire


Drivers License Class C

February 2021 - February 2026

Timeline

Scare Actor

Fear Factory SLC
09.2023 - Current

Store Manager

Walgreens Co.
01.2022 - Current

Store Manager

Joseph Filippi Winery
06.2020 - 08.2021

Packing Associate

Kohls Distribution Center
09.2019 - 12.2019

Pet Rescue

Self Employed
06.2016 - 09.2023

Director

Scandia Ontario Haunt
08.2010 - 11.2017

Manager

Scandia Amusement Park
05.1998 - 02.2016

Hemet High School

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Michelle Garcia