Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Gardner

Fond Du Lac,WI

Summary

Organized correctional officer with training and experience to coordinate and direct operations. Offers skills in decision-making and problem-solving combined with expert knowledge of field, integrity and attention to detail. Experienced Correctional Officer/Sergeant with solid background in corrections and leadership talents. Understands and professionally applies regulations to manage inmate populations and maintain safety. Skilled in training and motivating staff to meet requirements. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Confident leader dedicated to process and procedure. Exceeds expectations for staff performance, consistently enforces rules and seeks opportunities for team improvement. Offers high integrity, attention to detail and excellent decision-making abilities.

Overview

21
21
years of professional experience

Work History

Support Tech II

Mercury Marine
Fond Du Lac, WI
04.2018 - Current
  • Loaded and unloaded trucks with palletized products using a dock forklift.
  • Ensured safe operation of the dock forklift at all times.
  • Assisted in maintaining inventory accuracy by performing cycle counts as needed.
  • Maintained a clean work area to ensure safety standards were met.
  • Reported any maintenance issues or damage to equipment immediately to supervisor.
  • Verified that product was loaded correctly onto trailers for shipping purposes.
  • Organized items into appropriate locations within the warehouse or yard area.
  • Received incoming shipments and inspected for accuracy against bill of lading documents.
  • Followed proper loading techniques when stacking product onto pallets or shelves using the lift truck.
  • Operated electric pallet jacks, hand carts, and other material handling equipment as needed.
  • Utilized RF scanners to check product location codes for accurate placement of goods in designated areas.
  • Prepared outgoing orders for shipment by staging them in appropriate areas according to company protocol.
  • Communicated regularly with warehouse personnel regarding stock availability, order status updates.
  • Monitored inventory levels while ensuring timely delivery of materials throughout the facility.
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Moved freight, stock and other materials to and from storage and production areas and loading docks.
  • Maintained current forklift training and certification as required by company policies.
  • Transported material to correct locations and documented inventory changes.
  • Used handheld scanners for warehouse management system compliance.
  • Checked shipments for damaged or incorrect items.
  • Reported safety and quality issues to management.
  • Tied and secured loads to prevent shifting or damage to items.
  • Relocated goods from dock area to appropriate storage locations.
  • Communicated with team members to coordinate efficient and accurate movements.
  • Moved levers or controls of lifting devices to load, unload or stack material.
  • Positioned lifting devices around loaded pallets, skids and boxes to secure materials for transport to designated areas.
  • Estimated weights, heights and centers of balance to make precise placements.

Corrections Officer/Correctional Sergeant

Taycheedah Correctional Institution
Fond Du Lac, WI
10.2002 - 05.2015
  • Ensured safety and security of inmates within the facility by conducting searches, supervising activities, and maintaining order.
  • Monitored inmates' behavior to detect any signs of physical or psychological distress, as well as potential for violent outbursts.
  • Conducted investigations into incidents involving inmates, gathering evidence and interviewing witnesses.
  • Maintained records of inmate activities and progress towards rehabilitation goals.
  • Provided guidance and support to inmates in need of assistance with personal matters or adjustment to prison life.
  • Coordinated with medical staff to ensure timely administration of medications prescribed to inmates.
  • Initiated disciplinary action when necessary, following established procedures for documenting violations and infractions.
  • Participated in regular training sessions to stay up-to-date on departmental policies and procedures related to corrections work.
  • Developed rapport with inmates by engaging them in conversation about their interests or providing emotional support during difficult times.
  • Intervened during conflicts between inmates, utilizing de-escalation techniques when possible.
  • Adhered to all regulations regarding the handling of weapons while on duty.
  • Observed daily operations throughout the facility for compliance with standards set forth by governing bodies.
  • Maintained accurate logs detailing inmate movements both inside and outside the facility.
  • Responded quickly and appropriately to emergency situations that may arise within the facility.
  • Provided transportation services for transporting prisoners from one location to another according to court orders or other directives.
  • Enforced rules concerning visitation rights among family members and friends of incarcerated individuals.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Conducted thorough cell searches to uncover contraband and other materials not allowed at facility.
  • Maintained clear and open communications with facility areas to support safe operations.
  • Attended regular trainings and maintained appropriate certifications.
  • Conducted cell and illegal substance checks.
  • Conducted routine and emergency head counts.
  • Assisted in restraining violent and unruly inmates.
  • Maintained daily logs of shift activity.
  • Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
  • Operated telephones, switchboards, intercoms and two-way radios to communicate with other personnel.
  • Conducted internal security checks to ascertain inmate safety.
  • Maintained correct physical head count for inmates.
  • Maintained communications with staff and inmate body to maintain safe, effective prison environment.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Maintained appropriate control, security and well-being over those detained.
  • Transported inmates to and from medical appointments.
  • Observed and directed inmates during recreation, visits, telephone and shower time.
  • Recognized signs of problems, such as despondency, depression and anger in order to prevent riots or suicides.
  • Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
  • Maintained custody and control of 180 inmates housed in maximum security unit.
  • Monitored behavior of approximately 950 inmates to prevent escape attempts, crime and other dangerous activities.
  • Complied with Standard Emergency Health Response Plan, including having written plan in place.
  • Safely transported inmates to and from emergency hospital trips.

Education

High School Diploma -

Goodrich High School
Fond Du Lac, WI
05.1994

Skills

  • Application Support
  • User Training
  • Technical Support
  • Troubleshooting
  • Windows XP/Vista
  • Crisis Intervention Training
  • Trained in Self-Defense
  • Recordkeeping
  • Firearms Trained
  • Conflict Management
  • Security Procedures
  • Staff Supervision
  • Inmate Movement Control
  • Emergency Response
  • Officer Training
  • Crowd Control
  • Job Assignments
  • Work Planning
  • Rule Enforcement
  • Inmate Transport
  • Counseling Techniques
  • Body Searches
  • Rules of Conduct
  • Inspections

Timeline

Support Tech II

Mercury Marine
04.2018 - Current

Corrections Officer/Correctional Sergeant

Taycheedah Correctional Institution
10.2002 - 05.2015

High School Diploma -

Goodrich High School

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Michelle Gardner