Michelle Gascoyne
Phoenix,AZ
Summary
Highly experienced professional, proficient at all levels of the client experience while maintaining a high level of creativity and efficiency in all projects. Confident and passionate about developing strong and unique collaborative relationships with clients, as well as peers. Thrives in leadership roles while also effective at encouraging positive growth and morale within a team environment.
Overview
12
12
years of professional experience
Work History
Founder / Owner / Wedding Hair Artist
Mane Muse
01.2016 - Current
- Founder and owner of business, working weddings regularly, handling up to 10-12 persons/party in a day for wedding styles, always with extraordinary results
- Handles all scheduling, payments and follow up with clients, as well as sole management of the client relationship from first impression to the thank you letter
Lash Extension Artist / Sales
Amazing Lash Studio
01.2018 - 10.2019
- Giving the client an exceptional experience from their first impression to the ending result, while also building genuine rapport with a personable touch
- Created a network of loyal clients to help drive client referrals and repeat business
- Strengthened the studios morale by creating a positive work environment and being head of the Culture Committee, in charge of in and out of studio team building exercises
Jewelry Sales Consultant
The Diamond Supplier
01.2014 - 01.2015
- Was made the sole custom jewelry designer early in tenure
- Kept up-to-date on industry trends by attending and leading trade shows, seminars, or webinars regularly which helped provide relevant advice to customers when needed.
- Lead the efforts of expanding the store's online presence, increasing visibility and attracting more customers.
- Resolved any client issues courteously using effective problem-solving skills that ensured continued trust in our brand.
- Developed strong relationships with vendors and suppliers to ensure high-quality products were consistently available for sale.
- Increased repeat clientele through building rapport, ongoing communication, and ensuring customer satisfaction.
Property Specialist
CRS Temporary Housing
01.2013 - 01.2014
- Spearheaded the California market while coordinating property closings and disbursement of funds
- Negotiated custom leases with landlords for displaced clients under high pressure time constraints
- Promptly responded to tenant complaints and concerns for over properties
- Oversaw move-in and move-out procedures, ensuring a smooth transition for both incoming and outgoing tenants
- Established strong relationships with local service providers, negotiating preferred rates for property-related services and accommodations
- Generated leads for sales and rental properties through cold calls and referrals
Education
Licensed by the Arizona State Board of Cosmetology - Cosmetology
Avalon School of Cosmetology
Phoenix, AZ06.2016
Psychology,Chemical Dependency,Photography Studies
Glendale Community College
Glendale, AZ01.2011
Dental Assisting - X-ray Certified
Altrain Dental Assisting Academy
Glendale, AZ01.2011
Skills
- Proactive at finding and implementing creative solutions to problems
- Consistently selected by management to train peers in key areas of development
- Enthusiastically seeks new opportunities and responsibilities to further development
- Demonstrates leadership with initiative and strong communication skills
- Excellent ability to tailor communications to all personality types
- Resourceful team player who excels at building trusting relationships with customers and colleagues
Timeline
Lash Extension Artist / Sales
Amazing Lash Studio
01.2018 - 10.2019
Founder / Owner / Wedding Hair Artist
Mane Muse
01.2016 - Current
Jewelry Sales Consultant
The Diamond Supplier
01.2014 - 01.2015
Property Specialist
CRS Temporary Housing
01.2013 - 01.2014
Licensed by the Arizona State Board of Cosmetology - Cosmetology
Avalon School of Cosmetology
Psychology,Chemical Dependency,Photography Studies
Glendale Community College
Dental Assisting - X-ray Certified
Altrain Dental Assisting Academy
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