Bill Gentsch
Mesa,AZ
Summary
Dedicated Pharmacist offering 25 years of experience ensuring accurate review, processing and dispensing of medications in alignment with orders. Skilled in collaborating with team members to expedite urgent requests while maintaining impeccable focus on safety, accuracy and confidentiality. Advanced communicator with all levels of staff, clients, management, and healthcare administrators. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
25
25
years of professional experience
Work History
Core Pharmacist
CarelonRX
Tucson, AZ
06.2024 - Current
- Verified prescriptions for accuracy, identifying potential drug interactions and contraindications.
- Analyzed medication regimens through thorough drug utilization reviews, ensuring identification of potential interactions and contraindications for optimal patient care.
- Collaborated with healthcare providers to clarify prescription orders, ensuring accurate and timely medication dispensing.
- Ensured adherence to legal and ethical guidelines by accurately dispensing and reviewing a high volume of prescriptions to enhance patient safety.
Mail Operations Pharmacist 2
CenterWell Pharmacy
Phoenix, AZ
03.2021 - 06.2024
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Mentored and trained new pharmacists and pharmacy technicians, fostering supportive work environment focused on professional growth.
- Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Maintained appropriate drug records and completed reports as necessary.
- Communicated issues and reactions to specific medications to intercept potential errors.
- Conducted thorough drug utilization reviews to identify potential drug interactions or contraindications, ensuring patient safety.
- Complied with pharmacy regulations to increase quality of health care and inhibit criminal abuse of drugs.
- Reviewed and evaluated orders for non-formulary to identify generic alternatives.
- Evaluated drug therapy to drive appropriate medicine use.
- Managed 80-120 incoming calls per day
Pharmacy Manager
Walgreens
Mesa, AZ
07.2002 - 03.2021
- Counsel patients and answers their questions regarding usage of medications, side effects, interactions, contraindications, generics, less expensive medications, over-the-counter products, and refers to medical provider as needed to ensure medication is taken correctly and that health needs are met.
- Develop strong relationships with customers by anticipating customer needs and proactively offering services. Lead efforts to enhance customer experience by increasing focus on healthcare services (patient consultation, medication therapy management, drug therapy reviews, and wellness services such as travel immunizations and routine immunizations).
- Develop and maintain strong relationships with local medical community including physicians, nurses, and other healthcare providers. Reaches out to the community to promote the pharmacy business and further enhance growth opportunities.
- Perform pharmacist tasks including compounding, drug therapy reviews, verification, and medication management. Reviews, interprets, and accurately dispenses prescribed medications.
- Perform ongoing quality assurance audits and peer reviews to maintain high safety standards.
- Partner with store management to establish expectations and goals while promoting teamwork. Monitor and recognize pharmacy employee progress and implements rewards programs while fostering a shared vision. Optimize patient experience through focused coaching and performance behaviors.
- Team with district management to train new-hire technicians and pharmacists for placement within the district. Upskill high-performing pharmacists to assume pharmacy manager role within the market. Continue to mentor new pharmacy managers.
- Team with corporate operations to convert Rite Aid locations in New York and New Jersey to Walgreens. Assisted and trained employees being converted from Rite Aid systems to Walgreens systems.
- Improved patient satisfaction by providing personalized consultations and medication management services.
- Enhanced patient safety with thorough drug utilization reviews and monitoring potential drug interactions.
- Optimized workflow processes to reduce turnaround time for prescription fulfillment while maintaining accuracy.
- Supported employee growth and development by providing regular performance feedback, mentoring opportunities, and career advancement resources.
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
Staff Pharmacist
Walgreens
Phoenix
05.2001 - 07.2002
- Performed pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
- Reviewed, interpreted, and accurately dispensed prescribed medications.
- Counseled patients and answers their questions regarding usage of medications, side effects, interactions, contraindications, generics, less expensive medications, over-the-counter medications, and referred to medical provider as needed to ensure appropriate medical care.
Education
Doctor of Pharmacy - Pharmacy
University Of Pittsburgh
Pittsburgh, PA04.2001
Skills
- Pharmacy operations management
- Relationship building and retention
- Team Building
- Training and mentoring
- Wellness services
- Drug utilization review
- Medication Therapy Management
- Quality assurance
- Medication Dispensing
- Immunization Administration
- Regulatory Compliance
- Interpreting orders
Affiliations
American Pharmacist Association
Arizona Pharmacy Association
Timeline
Core Pharmacist
CarelonRX
06.2024 - Current
Mail Operations Pharmacist 2
CenterWell Pharmacy
03.2021 - 06.2024
Pharmacy Manager
Walgreens
07.2002 - 03.2021
Staff Pharmacist
Walgreens
05.2001 - 07.2002
Doctor of Pharmacy - Pharmacy
University Of Pittsburgh
Licenses
Arizona Pharmacist License #014133
Georgia Pharmacist License #RPH020850