Michelle Godinez Garcia
Menlo Park,CA
Summary
Detail-oriented team player with strong organizational skills. Proven ability to effectively manage and prioritize multiple projects simultaneously, ensuring a high degree of accuracy in all tasks. Adept at identifying and resolving potential issues before they escalate, resulting in smooth workflow and efficient operations. Committed to delivering exceptional results and exceeding expectations in a fast-paced and dynamic work environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Menlo Swim
05.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Completed all tasks in compliance with company policies and procedures.
- Resolved customer problems and complaints.
Teacher Aide
L’Academy
11.2022 - 03.2024
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
Delivery Driver
Instacart
05.2019 - 06.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Fostered positive working relationships with regular customers.
- Delivered groceries promptly and fresh from grocery stores
Sitter/Caregiver
College sitter
12.2016 - 10.2018
- The position requires driving to families homes and care for their child
- Occasionally care for special needs children and follow through a routine (feeding the child, play, read, change diaper, potty trained, put child for nap time, mental stimulation)
- I love caring for kids and adults
Assistant
Atherton Regency Rehabilitation
01.2016 - 12.2016
- Making sure to bring breakfast to patients rooms
- Assist them in getting up from their bed to and from the wheelchair
- Being a companion was also a huge part of this rehabilitation
- Feeding if necessary
- Assist with personal hygiene
- Change under garments, peri- care, bed bath, range of motion, reminders etc)
- Observe any changes in pt food intake/output, body weight, pain, vital signs and if depressed
Staff
Growing Tree Childcare
01.2015 - 12.2015
- Care for toddlers and assign daily activities and snacks for them
- Have great communication with parents about child behavior and progress
Cashier/Merchandiser/Sales
Marshalls
01.2014 - 12.2014
- Represent the store and their sales
- Check pricing and update if the price is on clearance
- Making sure customers are satisfied with their purchase
Staff Leader
YMCA, at Adelante School
01.2013 - 12.2013
- After school program help k-6 graders with homework
- Assign activities
- Join events and also good communication with parents
- Always note down my observations
- Keep on track intake of snacks
Cashier, Front Desk
Petco
01.2012 - 12.2012
- Sale animal products
- Dog food, collars, beds, grooming salon
- Also helped with grooming salon such as grooming, nails, answer phone calls and multi-tasking
- Give additional information about the product such as ingredients, allergies and diet
Education
Registered Nursing - Cna
Jobtrain
Menlo Park, CA09.2017
Veterinary - Vet Assistant
Boston Reed College
Milpitas, CA12.2011
High School Diploma - High School
Menlo Atherton High School
Atherton, CA06.2010
Skills
- Bi-lingual
- Outstanding customer service
- Retail/sales
- Problem-solving skills
- Hospitality services
- Sensitive information handling
- Work Prioritization
- Complex Problem-Solving
- Mail Sorting
- Call forwarding
Certification
CNA, 10/01/16, 04/30/19
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Menlo Swim
05.2024 - Current
Teacher Aide
L’Academy
11.2022 - 03.2024
Delivery Driver
Instacart
05.2019 - 06.2022
Sitter/Caregiver
College sitter
12.2016 - 10.2018
Assistant
Atherton Regency Rehabilitation
01.2016 - 12.2016
Staff
Growing Tree Childcare
01.2015 - 12.2015
Cashier/Merchandiser/Sales
Marshalls
01.2014 - 12.2014
Staff Leader
YMCA, at Adelante School
01.2013 - 12.2013
Cashier, Front Desk
Petco
01.2012 - 12.2012
Registered Nursing - Cna
Jobtrain
Veterinary - Vet Assistant
Boston Reed College
High School Diploma - High School
Menlo Atherton High School
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