Ruby Ramirez
Las Vegas
Summary
Experienced with managing front desk operations and delivering superior customer service. Utilizes organizational and communication skills to ensure smooth daily operations. Track record of maintaining welcoming and efficient environment for guests and staff.
Overview
22
22
years of professional experience
Work History
Pediatric Front Desk Check-In
Dentistry For Children-Dr. Culberson R. Boren
06.2003 - 01.2025
- Streamlined front desk operations for increased efficiency and improved customer service.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed multi-line phone system and pleasantly greeted patients.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Obtained payments from patients and scanned identification and insurance cards.
Education
High School Diploma -
John Tyler High
Tyler06-1988
Skills
- Scheduling appointments
- Initiative-taking
- Telephone etiquette
- Medical terminology
- Proficient in Dentrix
- Bi-lingual
Languages
Spanish
Native or Bilingual
Timeline
Pediatric Front Desk Check-In
Dentistry For Children-Dr. Culberson R. Boren
06.2003 - 01.2025
High School Diploma -
John Tyler High
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