Michelle Green
San Juan Capistrano,California
Summary
I am a reliable employee with the ability to learn new skills to benefit your company.
Overview
6
6
years of professional experience
Work History
Bartender Shift Manager
San Clemente Elks Lodge
San Clemente
01.2023 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
Assistant Manager
Dollartree
Dana Point
03.2020 - 02.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Key Holder Supervisor
Tommy Hilfiger
San Clemente
09.2018 - 01.2021
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Improved customer service by projecting friendly and knowledgeable attitude.
Education
Diploma - General Education
Dana Hills High School
Dana Point, CA06.1985
Skills
- Cleanliness standards
- Upselling strategies
- POS System Operation
- Ordering Supplies
Timeline
Bartender Shift Manager
San Clemente Elks Lodge
01.2023 - Current
Assistant Manager
Dollartree
03.2020 - 02.2022
Key Holder Supervisor
Tommy Hilfiger
09.2018 - 01.2021
Diploma - General Education
Dana Hills High School