Michelle Greer
Colcord
Summary
Collaborative leader with a strong commitment to supporting individuals affected by the justice system. Proven ability to build networks and foster teamwork to achieve significant outcomes. Focused on driving results through dedication and strategic planning.
Overview
5
5
years of professional experience
Work History
Case Manager
Oklahoma Veteran's United
Tulsa
05.2024 - Current
- Provide rapid rehousing case management services, including intake, needs assessment, crisis intervention, advocacy, referral, service planning, and monitoring of veterans and families.
- Facilitate communication between clients and service providers, effectively.
- Maintain accurate case records and documentation according to agency guidelines.
- Provide TFA for rapid rehousing and/or at-risk/prevention needs.
- Provide motivation, empowerment, and transparency to veterans.
Program Coordinator/Case Manager
Tulsa Fire Department/Mental Health Assoication
Tulsa
02.2024 - 05.2024
- Organized resources and materials to support effective program implementation.
- Managed daily operations, ensuring compliance with policies and regulations.
- Guided program participants in navigating available resources and services.
- Developed and executed program activities aligned with established goals.
- Delegated tasks to staff and volunteers to improve client services.
- Served as liaison between external organizations and programming partners.
- Identified opportunities for enhancements to increase operational efficiency.
- Collaborated with departments to coordinate efforts supporting organizational objectives.
DRS Program Manager/Disability Employment Consultant
Mental Health Association
Tulsa
10.2023 - 02.2024
- Completing intakes, career profiles, situational assessments, job search plans, stabilization plans, natural supports, and fading plans.
- Teaching Job Club, along with resume building, submitting applications, interview skills, onboarding, and job coaching.
- Monitored individuals' progress, strengths, weaknesses, and provided empowerment, advocacy, and job coaching to break down barriers to employment.
- Collaborated with community partners to coordinate efforts supporting client progression.
Employment Specialist
Mental Health Association
Tulsa
02.2022 - 10.2023
- Completed intakes, career profiles, and individualized employment job search plans.
- Assisted and taught in resume writing, interview preparation skills, and submitting online and paper applications.
- Developed reports with diverse businesses to create competitive and permanent job opportunities for consumers.
- Facilitated job fairs and industry events to build employment networks.
- Matched clients to open positions based on client preferences, skills, and work requirements.
Employment Services Coordinator
Mental Health Association
Tulsa
10.2021 - 02.2022
- Scheduled & conducted intakes for new referrals
- Provided resources to break down barriers to employment.
- Tracking client barriers, effective case note recording and weekly staffing to ensure wraparound client services.
- Provided support in areas needed by clients.
Certified Peer Recovery Support Specialist
CREOKS Behavioral Health Services
Vinita
04.2020 - 10.2021
- Supported clients with lived experience, transparency, face-to-face weekly interaction for empowerment, goal setting, and achievements.
- Coached on eight dimensions of wellness and the Reality Model on behavior.
- Facilitated weekly anger management groups, along with various support groups, virtually and in person.
- Maintained accurate case notes and agency regulations.
- Community Resource Liaison.
- Relapse prevention planning, mentoring, recovery programs, referrals, light case management, treatment plans, and connection to appropriate resources for clients and families.
Education
High School Diploma -
Yukon High School
Yukon, OK05-2001
Certified Peer Recovery Support Specialist -
ODMHSAS
Oklahoma City, OKCert Peer Recovery Support Specialist for Veterans
ODMHSAS
Oklahoma City, OKCertified IPS Employment Specialist -
ODMHSAS
Oklahoma City, OKCertified Re-Entry Employment Specialist -
ODMHSAS
Oklahoma City, OKCertified DRS Employment Consultant -
ODMHSAS
Oklahoma City, OKSkills
- Comfortable and able to build rapport with the most vulnerable and difficult individuals
- Able to build networks within communities to develop resources and partnerships to better serve shared clients
- Trauma-informed care
- Ability to break down barriers, provide solutions, and support in stressful situations
- Organization and multitasking
- Able to follow a structured contract with precision and accuracy, ensuring the integrity and ethics of a program
- Leadership, empowerment, and creative thinker
- Facilitation, reporting, and delegating
- Acceptance to change or improvements
- Consistency, a strong work ethic, and a passion to serve those who may have been or who are justice-involved and hard to employ or house
Timeline
Case Manager
Oklahoma Veteran's United
05.2024 - Current
Program Coordinator/Case Manager
Tulsa Fire Department/Mental Health Assoication
02.2024 - 05.2024
DRS Program Manager/Disability Employment Consultant
Mental Health Association
10.2023 - 02.2024
Employment Specialist
Mental Health Association
02.2022 - 10.2023
Employment Services Coordinator
Mental Health Association
10.2021 - 02.2022
Certified Peer Recovery Support Specialist
CREOKS Behavioral Health Services
04.2020 - 10.2021
High School Diploma -
Yukon High School
Certified Peer Recovery Support Specialist -
ODMHSAS
Cert Peer Recovery Support Specialist for Veterans
ODMHSAS
Certified IPS Employment Specialist -
ODMHSAS
Certified Re-Entry Employment Specialist -
ODMHSAS
Certified DRS Employment Consultant -
ODMHSAS
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