Michelle Gregory
Macon,GA
Summary
Energetic Breakfast Attendant recognized for high productivity and efficient task completion. Skilled in inventory management, food safety compliance, and customer service excellence. Excel in time management, teamwork, and adaptability to ensure guest satisfaction and smooth operation of breakfast services. Committed to creating an enjoyable dining experience through attentive service and a positive attitude.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Breakfast Attendant
Country Inn and Suits
12.2023 - Current
- Maintain and service any broken machinery within my kitchen area
- Maintain a warm yet inviting demeanor when greeting guests each morning.always greeting a customer with warm smile and polite.
- Customer service is the most important trait in the hospitality industry.treat every Customer with respect and kindness.
- Supplies customer with healthy food options. Implemented a glutton free, lactose free, and sugar free options for all customers to enjoy.
- Maintains a clean and orderly kitchen area at all times.regularly sanitizes all utensils and kitchen wear.to stop the spread of disease and germs within the area.
- To maintain a healthy and safe are for the general public and patrons alike.
Front Desk
DAYS INN
09.2020 - 05.2023
- Controlled check in and check out of customers
- Customer service during the night hours
- Handle cash transactions
- Prepare breakfast
- Customer service
- Assist with and problems in the hotels-reports
- Calculated in and all accounts and functions of the day prior
Night Audit
Best Western
01.2019 - 01.2020
- Controlled check in and check out of customers
- Customer service during the night hours
- Handle cash transactions
- Customer service, Prepare breakfast
- Assist with and problems in the hotels-reports
- Calculated in and all accounts and functions of the day prior
Aircrew flight equipment
Barksdale
06.2007 - 09.2015
- Company Overview: Aircrew flight equipment
- Inspected gear
- Aircrew flight equipment
Front Desk Receptionist
Best Western
09.2014 - 04.2015
- Conducted/completed in depth check in and billing process.
- Assigned room assignments for the housekeepers daily schedule.
- Kept a neat and orderly breakfast area for the upcoming breakfast.Supplied a well stocked healthy breakfast options to patrons.
- Review and annotated any discrepancies found in prior shifts.
Housekeeper
Two Men and a Truck
09.2013 - 01.2014
- Maintained a clean area
- Cleaned and maintained surfaces to ensure a hygienic and welcoming environment.
- Organized spaces efficiently to enhance accessibility and overall functionality.
- Sanitized restrooms regularly to uphold high standards of cleanliness and safety.
- Managed inventory supplies to ensure adequate stock and timely replenishment.
Education
Aircrew Flight Equipment -
Shepahrd AFB
San Antonio,Tx 01.2008
Nursing -
Lsue
01.2007
High School Diploma -
Rayne High School
Rayne, LA05-2006
Skills
- Audit
- Customer Service
- Detail Oriented
- Front Office
- Guest Service
- Hotel Management
- Housekeeping
- Industrial Sewing
- Lobbying
- Receptionist
- Sewing Machine
- Supervisory Experience
- Equipment maintenance
- Food safety
- Cash handling
- Kitchen sanitation
- Inventory management
- Guest relations
- Time management
- Problem solving
- Team collaboration
- Effective communication
- Conflict resolution
- Attention to detail
- Greeting guests
- Guest assistance
- Efficient multitasking
Certification
CPR, 2007
Reference
- Levi cornick(501)538-4032
- Twinkle Patel (478) 951-8458
Timeline
Breakfast Attendant
Country Inn and Suits
12.2023 - Current
Front Desk
DAYS INN
09.2020 - 05.2023
Night Audit
Best Western
01.2019 - 01.2020
Front Desk Receptionist
Best Western
09.2014 - 04.2015
Housekeeper
Two Men and a Truck
09.2013 - 01.2014
Aircrew flight equipment
Barksdale
06.2007 - 09.2015
Aircrew Flight Equipment -
Shepahrd AFB
Nursing -
Lsue
High School Diploma -
Rayne High School