Michelle Greiner
Customer Service, Bartender, Server
Colorado Springs,CO
Overview
25
25
years of professional experience
Work History
Bartender/Server
The Tiki At Safe Harbor Sportsman
2022.03 - Current
- Cultivated warm relationships with regular customers.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Processed orders and sent to kitchen employees for preparation.
Bartender/Server Trainer
Papa Rocco's
2021.06 - 2022.03
- Processed orders and sent to kitchen employees for preparation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Supported needs of 6- person wait staff who attended to specific needs of countless customers daily for fast paced restaurant with social relevancy and intentionality.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Front of House Manager
Behind The Pines
2013.01 - 2021.06
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Maximized quality assurance by completing frequent line checks.
Zoo Keeper/Tiger Cub Encounters Supervisor
Alabama Gulf Coast Zoo
2007.12 - 2015.10
- Documented animals' weight, size and condition in computer system for review by senior staff.
- Trained animals in behavioral compliance or other special routines or commands.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Assisted with development of animal behavior modification plans.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
Education
Associate of Applied Science - Hospitality And Marketing Management
James H. Faulkner State Community College
Bay Minette, ALSkills
- Patron Rapport
- Forecast Preparation
- Menu Item Recommendation
- Hospitality Service Expertise
- Item Promotion
- Bill Computation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Certification
- Serv Safe Manager Certification - October 2024
Timeline
Bartender/Server
The Tiki At Safe Harbor Sportsman
2022.03 - Current
Bartender/Server Trainer
Papa Rocco's
2021.06 - 2022.03
Front of House Manager
Behind The Pines
2013.01 - 2021.06
Zoo Keeper/Tiger Cub Encounters Supervisor
Alabama Gulf Coast Zoo
2007.12 - 2015.10
Associate of Applied Science - Hospitality And Marketing Management
James H. Faulkner State Community College
Similar Profiles
Megan ThurkinsMegan Thurkins
Resident in Counseling at Safe Harbor Of Northern VirginiaResident in Counseling at Safe Harbor Of Northern Virginia
MICHAEL YEBOAH SARPONGMICHAEL YEBOAH SARPONG
Care Assistant at Safe Harbor Nursing And Residential CareCare Assistant at Safe Harbor Nursing And Residential Care
Robinlyn BoddyRobinlyn Boddy
Business Manager/Bookkeeper at Safe Harbor Homecare IncBusiness Manager/Bookkeeper at Safe Harbor Homecare Inc