Michelle Griese
Oshkosh,WI
Summary
Dynamic and results-oriented professional with extensive experience in team leadership and customer satisfaction at Sai Ram. Excelled in staff development and HRIS technologies, enhancing team performance and streamlining processes. Proven track record in boosting sales goals and fostering a welcoming environment, demonstrating strategic thinking and a passion for creating memorable customer experiences.
Overview
14
14
years of professional experience
Work History
Training manager/ Server
Sai Ram
Appleton, WI
01.2015 - Current
- Duties include- training new servers and overseeing table management as the night progresses, handling customer issues and customer compliments
- My main overall job is to ensure every customer/ consumer is satisfied and happy
Clinique counter manager
Younkers
Appleton, WI
01.2015 - 01.2018
- Duties include- managing and leading my team to achieve and excel at our sales goal, coaching my team on how to be successful and how to overcome objectives, and most importantly making all of our clients feel welcome and confident!
Store leader
Zales
Appleton, WI
01.2014 - 01.2015
- Duties include- assisting the store manager to create order and organization in the store as well as making certain that every guest and every guest relationship is being attended to with the utmost of care and providing a welcoming and friendly environment for the guest
Manager Associate
Rodgers & Holland's
Appleton, WI
01.2013 - 01.2014
- Duties include- attending to and assisting associates with responsibilities and job tasks, also romancing and attending to the every need of guests and helping them to select the perfect timeless piece to add to their collection and growth of their relationship
Sales Associate
Fred Meyer Jeweler's
Appleton, WI
01.2011 - 01.2013
- Duties include- creating priceless moments and memories for the guest and helping them in the selection of their future piece of jewelry to last for time to come
Education
Criminal Justice/ Homeland Security program -
Fox Valley Tech
Appleton, WI01.2025
High School Diploma -
Wautoma High
Wautoma, WI01.2011
Skills
- Staff development plans
- HRIS technologies
- Strategic thinker
- Human resource laws expert
- Process evaluation and enhancement
- New hire on-boarding
References
- Ron O'bright, Oshkosh Auxiliary Police Lieutenant, (920)-216-9975
- Mary Parker, Rodgers & Hollands, (920)-209-0809
- Jeffery Delwiche, Famous Footwear, (920)-213-5702
Affiliations
- Auxiliary Police member
- Community volunteer
Trainingcertificationskills
- Oshkosh Auxiliary Police member
- School Newspaper Editor
- Yearbook Editor
- Volunteer Student Mentor Advisor
- Student Counsel
- Student drug prevention Advisor
- Honor Roll 2007-2011
- Selling philosophy certificate
- DSA certificate
Timeline
Training manager/ Server
Sai Ram
01.2015 - Current
Clinique counter manager
Younkers
01.2015 - 01.2018
Store leader
Zales
01.2014 - 01.2015
Manager Associate
Rodgers & Holland's
01.2013 - 01.2014
Sales Associate
Fred Meyer Jeweler's
01.2011 - 01.2013
Criminal Justice/ Homeland Security program -
Fox Valley Tech
High School Diploma -
Wautoma High