Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Michelle Guerrero

Metairie,LA

Summary


Strategic and industrious Sales Representative offering comprehensive background in Diagnostics sales, Area Sales Management, building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust. Disciplined and resourceful professional with expertise in account development and market penetration. Bilingual with fluency in Spanish. Achievements include expanding customer base and bringing in new sales revenue. Excellent sales, closing, in-servicing, research and conflict resolution skills. Flexible schedule and willingness to travel.

Overview

23
23
years of professional experience

Work History

Physician Account Executive

Quest Diagnostics
09.2011 - 04.2023
  • Developed key relationships with medical professionals, leading to consistent referrals and increased customer base.
  • Ranked 1st-3rd in the district out of 15 reps and 10th-13th in the region out of 73 reps consistently.
  • Supported 17% territory growth by working on effective targeting of under-tapped regions.
  • Increased sales revenue by consistently meeting and exceeding sales targets through strong relationship building and product knowledge.
  • Grew account base 33 % by delivering high-impact product presentations to providers.
  • Worked with the COO of LCMC Health System and brought on 10 new clinics , $300,000 a year in new business
  • Worked with the COO of De Paul community Health Center and brought on 11 clinics, $1.5 million a year of new business.
  • Recognized by Quest executives and peers for strong relationship skills and being a high achiever, exceeding quota, mentoring new and seasoned reps.
  • A member of the Quest Diagnostics emerging leaders.
  • A member of the Southwest Quest Diagnostics regional sales advisory board.
  • A member of the Quest Diagnostics national commercial advisory board.

Area Sales Manager

Enterprise Rent-A-Car
07.2000 - 07.2011
  • As a manager trainee, manager assistant, assistant manager and branch manager I was consistently between #1-#3 out of 52 people from our region.
  • As an Area Sales Manager my team was consistently #1-#3 out of 15 area sales team.
  • Increased sales revenue by developing and implementing strategic sales plans for the assigned territory.
  • Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
  • Brought on Mercedes Benz of New Orleans, Toyota of New Orleans, Cadillac of Metairie which was $1.8 million in new business annually.
  • Expanded market share through effective prospecting, lead generation, and negotiation skills.
  • Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
  • Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
  • Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
  • Led sales region to increase sales and boost team morale.

Education

Bachelor of Arts (B.A.) Degree - Communications

UNIVERSITY OF NEW ORLEANS
New Orleans, LA

Skills

  • Sales Expertise
  • Sales Presentations
  • Strategic Selling
  • Account Management
  • Client Relationship Management
  • Client Education
  • Territory Development
  • Driving New Business Development
  • Process Optimization
  • Skilled in Salesforce, Excel & Sales Software
  • Negotiation

Languages

Spanish
Native or Bilingual

Timeline

Physician Account Executive

Quest Diagnostics
09.2011 - 04.2023

Area Sales Manager

Enterprise Rent-A-Car
07.2000 - 07.2011

Bachelor of Arts (B.A.) Degree - Communications

UNIVERSITY OF NEW ORLEANS
Michelle Guerrero