Michelle Guevara-Garcia
Maize
Summary
Customer-focused professional willing to go extra mile to meet customer needs, increase satisfaction and promote loyalty. Handles tough situations with professionalism and maintaining calm through stress. Energetic as well as hardworking. I want nothing but the best for customers to feel confortable and satisfied.
Overview
4
4
years of professional experience
Work History
Maize Transportation
Special Education para
Maize
01.2024 - 11.2024
- Assisted in the loading and unloading of special needs children to school and home
- Ensured that the interior of the bus was clean and orderly at all times.
- Made sure all students were secured and buckled before the bus moves
- Attended the child’s needs such as cleaning after them, comforting when they were in distress, built a bond with the children so that they may feel safe.
Waitress/Cashier Assistant
David’s Express
Maize
01.2021 - 05.2023
- Making sure the customers are well satisfied with their food as well as their experience in the restaurant
- Taking orders on the phone and drive through
- Greeted customers and provided menus.
- Checked back with customers throughout meal service to ensure satisfaction.
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Front Desk Customer Service Representative
Speedway Auto sales
Wichita
01.2021 - 11.2021
- Attending customers questions and concerns
- Finding the right car based on the customers expectations
- Setting up meetings
- Taking calls and ordering car parts for the body shop online
Education
High School Diploma -
Maize Sr High School
Maize , Kansas05-2023
Skills
- Bilingual Spanish/English
- Social skills
- Determination
- Fast learner
- Quick thinker
- Multitasking is a big strength for me
- Great with working in a team and working alone
- Punctuality
- Sales expertise
Timeline
Maize Transportation
Special Education para
01.2024 - 11.2024
Waitress/Cashier Assistant
David’s Express
01.2021 - 05.2023
Front Desk Customer Service Representative
Speedway Auto sales
01.2021 - 11.2021
High School Diploma -
Maize Sr High School