Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Michelle Guzman Calderon

Waterloo,IA

Summary

Compassionate Patient Care Technician with experience at UnityPoint Health - Allen Hospital, skilled in patient services and HIPAA compliance. Demonstrated adaptability and effective time management while ensuring optimal patient hygiene and care. Committed to enhancing patient experiences through dedicated support and proficient basic life support techniques. Diligent Desired Position with solid background in patient care. Known for providing compassionate support and ensuring patient comfort. Demonstrated ability in monitoring vital signs and assisting with daily living activities. Experienced with patient care and daily living assistance. Utilizes compassionate communication to support patients emotionally and physically. Strong understanding of medical equipment operation and patient monitoring techniques. Professional healthcare provider with strong expertise in patient care and support. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments. Proficient in vital signs monitoring, patient mobility assistance, and medical documentation. Healthcare professional ready to contribute to patient care excellence. Expertise in providing compassionate care and supporting medical staff in fast-paced environments. Reliable team player focused on adapting to evolving patient needs and delivering quality outcomes.

Overview

5
5
years of professional experience

Work History

Patient Care Technician

UnityPoint Health - Allen Hospital
Waterloo, IA
07.2025 - Current

Server

Chilitos Mexican Grill
Waterloo, IA
05.2020 - 06.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Education

Diploma -

East High School
Waterloo, IA
05.2025

Skills

  • Adaptable
  • Basic life support
  • Patient services
  • Patient hygiene management
  • Bed preparation
  • Body mechanics knowledge
  • HIPAA compliance
  • Time management
  • Patient care technician (PCT)
  • Patient care
  • CNA certification

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Patient Care Technician

UnityPoint Health - Allen Hospital
07.2025 - Current

Server

Chilitos Mexican Grill
05.2020 - 06.2025

Diploma -

East High School
Michelle Guzman Calderon