Michelle Hampton
Jonesboro
Summary
Dynamic professional with a proven track record at Zurich North America, excelling in client relationship management and employee training. Achieved significant revenue growth through strategic income development and effective brand promotion. Skilled in process implementation and organizational planning, consistently driving results in competitive markets. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Regional Income Development Executive
Zurich North America
Kansas City
12.2022 - Current
- Oversee more than 20,000 deliveries annually across Arkansas and Mississippi.
- Conduct monthly training sessions with finance, sales, and management teams.
- Promote Zurich Brand values during coaching sessions at each store.
- The average PVR lift is over $500 in managed stores.
Outside Sales Rep
Ritter Communications
North Central Arkansas
03.2019 - 12.2022
- Generated sales of fiber optic telecommunications services and equipment to business customers in assigned territory.
- Prospected, sold, and nurtured relationships with business clients exclusively outside office.
- Consistently ranked as top salesperson for business sales team.
Licensed Agent
Allstate
Jonesboro
05.2018 - 03.2019
- Achieved multiple production records while managing sales and maintenance for Allstate customers.
- Developed marketing strategies to acquire new clients and retain existing accounts.
- Handled both personal and commercial insurance lines to meet diverse client needs.
Finance Manager
Honda of Jonesboro
Jonesboro
03.2016 - 05.2018
- Managed creation of legal documents, credit submissions, and sales for vehicle-related insurance products.
- Ensured dealership compliance with government regulations to protect consumers and employer.
- Oversaw sales team operations, driving profitability while maintaining legal standards.
- Achieved an average monthly sale of 120 vehicles through dedicated management efforts, exceeding 80 hours weekly.
Finance Manager
Barton Powersports
Jonesboro
03.2013 - 03.2016
- Managed all legal documentation, credit submissions, and ancillary product sales.
- Established finance department from inception, implementing new processes and resources.
- Increased finance department profits from $20,000 to over $100,000 per month through strategic enhancements.
Collections Specialist
First Security Bank
Searcy
06.2012 - 03.2013
- After staying home with a newborn for some time I decided to return to work.
- I worked directly with the Vice President of Collections making sure all negative accounts were brought current and also assisted in foreclosures, bankruptcy, and repossession proceedings.
Finance Manager
Sunrise Honda Motorsports
Searcy
07.2008 - 11.2011
- Managed finance operations for third-largest power sports dealer in United States.
- Processed 150 to 300 transactions monthly with high accuracy.
- Assessed credit worthiness and prepared all necessary legal documentation.
- Facilitated sales of ancillary products to enhance revenue streams.
Back-Up Finance Manager
Central Chevrolet Cadillac
Jonesboro
01.2008 - 07.2008
- I trained to learn the finance department processes.
- Learned how to complete all documents needed for the car purchase.
Skills
- Sales strategy
- Client relationship management
- Market research
- Employee training
- Brand promotion
- Process implementation
- Organizational planning
- Time management
- Problem solving
- Multi-tasking
- Business development
- Presentation skills
References
- Trevor Jines, previous co-worker, (870) 761-5571
- Mike Firsick, Zurich North America Insurance Company, (870) 761-8972
- Dr. Rick Tate, Clopton Clinic – physician, (870) 919-1314
- Mike Hawkins, Former Craighead County Quorum Court Member, (870) 919-4465
Timeline
Regional Income Development Executive
Zurich North America
12.2022 - Current
Outside Sales Rep
Ritter Communications
03.2019 - 12.2022
Licensed Agent
Allstate
05.2018 - 03.2019
Finance Manager
Honda of Jonesboro
03.2016 - 05.2018
Finance Manager
Barton Powersports
03.2013 - 03.2016
Collections Specialist
First Security Bank
06.2012 - 03.2013
Finance Manager
Sunrise Honda Motorsports
07.2008 - 11.2011
Back-Up Finance Manager
Central Chevrolet Cadillac
01.2008 - 07.2008