Michelle Hargett
Tehachapi,CA
Summary
Hardworking Student offering my work experience and extensive knowledge of Drug and Alcohol / Substance Abuse. Meticulous and detail-oriented with excellent observational, organizational and communication skills. My goal is to help people through treatment and provide resourceful services that can change peoples lives, and give them hope for a better future.
Overview
6
6
years of professional experience
Work History
Dispatch/Operations Manager
MS Transport Corp
02.2018 - 09.2023
- Recorded and secured archives of customer requests, services performed, and other dispatch information to maintain accurate records and appropriate filing systems.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Trained and guided team members to maintain high productivity and performance metrics.
- Collaborated with logistics teams to develop strategic plans for optimizing transport routes, reducing costs, and improving service levels.
Volunteer
Relay For Life - American Cancer
05.2022 - 06.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Packaged up nonperishable food items for food bank visitors.
- Prepared and packaged boxes during box assembly line phase.
Education
Associate of Arts - Human Services & Alcohol And Drug Counseling
Antelope Valley College
Lancaster, CA06.2025
Skills
- Patience and Empathy
- Problem-solving skills
- Creative Thinking
- Collaboration and Teamwork
- Growth Mindset
- Adaptable nature
- Organization and preparation
- Verbal and written communication
- Self-directed learning
- Group and individual instruction
- Project Management
- Feedback and Coaching
- Staff Collaboration
- Background in Emergency Dispatching
- Assessment and Evaluation
- Proficient in Microsoft Office 365
- Records Management
- Records Maintenance
- Transitional support
- Dependable and Responsible
- Problem-Solving Support
- Computer Proficiency and Microsoft Office
- Administering Diagnostic Assessments
Timeline
Volunteer
Relay For Life - American Cancer
05.2022 - 06.2023
Dispatch/Operations Manager
MS Transport Corp
02.2018 - 09.2023
Associate of Arts - Human Services & Alcohol And Drug Counseling
Antelope Valley College
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