Michelle Hebert
Patton Catering
SLIDELL,GA
26
years of professional experience
Experienced event coordinator with strong customer communication, guest relations, and organization skills. Skilled in fast-paced event support, problem solving, and detailed planning.
Work History
Event Coordinator
5 Years 7 Months- Developed comprehensive reports detailing event planning progress, timelines, budgets, and key insights for stakeholders.
- Created detailed reports outlining event planning progress, timelines, budgets, and other relevant information.
- Coordinated on-site support during events, promptly addressing and resolving issues to ensure seamless execution.
- Guided guests throughout events by providing directions and answering questions about amenities, enhancing overall attendee experience.
Machine Operator
5 Years 11 Months- Operated production machinery to maintain consistent output and product quality.
- Monitored equipment performance and adjusted settings to prevent process disruptions.
- Inspected finished products for defects and removed nonconforming materials from line.
- Performed routine cleaning, lubrication, and basic maintenance on assigned machines.
Medical Assistant
2 Years- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Supported daily operations by anticipating provider needs and resolving workflow bottlenecks promptly.
- Guided new staff on patient flow, clinical room setup, and office procedures.
- Reconciled medical records, insurance information, and prescriptions to reduce administrative errors.
Medical Assistant
3 Years 9 Months- Collected specimens and performed routine point-of-care testing while maintaining proper labeling standards.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
Forklift Operator
3 Years 11 Months- Operated forklift equipment to load, unload, and stage products for accurate warehouse flow.
- Moved pallets using RF-directed picks, supporting efficient order fulfillment and inventory accuracy.
- Coordinated with warehouse teams to prioritize shipments and maintain dock productivity.
- Inspected equipment before shifts to maintain safety and prevent handling delays.
Certified Nursing Assistant
12 Years 6 Months- Assisted physicians during office procedures and documented patient concerns accurately.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
Medical Assistant
1 Year 3 Months- Coordinated patient intake, vital signs, and chart updates to support efficient clinical workflow.
- Prepared examination rooms and sterilized instruments according to infection control protocols.
- Assisted physicians during office procedures and documented patient concerns accurately.
- Managed appointment scheduling, referrals, and follow-up communications with consistent attention to detail.
Cashier/Customer Service Cashier
5 Years 1 Month- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Balanced cash drawer at the end of each shift to ensure accuracy. and verified cashier till amounts.
- Greeted customers and answered service questions at Corner Fuel.
- Welcomed customers warmly to create a friendly shopping atmosphere. and answered service questions at Corner Fuel.
- Restocked merchandise and organized product displays to ensure optimal presentation and availability for customers.
- Restocked merchandise and organized product displays near checkout area to maintain optimal presentation and availability.
Cashier Assistant
1 Year 3 Months- Checked out customers quickly but accurately ensuring all items are scanned properly.
- Issued receipts, change and refunds to customers to promote smooth operations.
- Checked out customers efficiently while ensuring accurate scanning of all items.
- Issued receipts, change, and refunds to maintain smooth transaction flow.
- Answered customer inquiries regarding merchandise location, pricing, and usage.
Cashier/Customer Service Cashier
4 Years 4 Months- Balanced cash drawer at the end of each shift to ensure accurate financial reporting. and verified cashier till amounts.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and answered questions about store products and services, enhancing customer knowledge and satisfaction.
- Scanned items and handled lottery, tobacco,
- Delivered a high level of customer service to patrons using active listening and engagement skills.
Stocker
1 Year 3 Months- Stocked American Eagle sales floor with folded apparel and ensured timely replenishment of merchandise to maintain visual standards
- Assisted customers with requests and answered questions to enhance overall shopping experience.
- Engaged customers in conversation using effective interpersonal skills to foster positive relationships.
Cashier
2 Years 7 Months- Processed cash, card, and mobile payments, ensuring accurate transactions at Superdome service counters.
- Balanced cash drawers and prepared daily closing deposits for Superdome operations.
- Identified customer needs promptly and efficiently.
- Delivered attentive service to customers in-person and over the phone, fostering positive interactions.
Education
Medical Assistance - Medical Assistance
High School Diploma
High School Diploma - Computer Tech
Skills
Customer communication
Guest relations
High-volume phone answering
Organization
Problem resolution
Timeline
Event Coordinator
Patton Catering
06.2020 - 01.2026Read More
Machine Operator
Kleen Performance
02.2018 - 01.2024Read More
Medical Assistant
LCMC Health Heart and Vascular Care
08.2017 - 08.2019Read More
Medical Assistant
St. Tammany Parish Hospital
02.2015 - 11.2018Read More
Medical Assistant
Slidell Internal Medicine
11.2014 - 02.2016Read More
Forklift Operator
AWG
03.2014 - 02.2018Read More
Cashier/Customer Service Cashier
Corner Fuel
02.2010 - 03.2015Read More
Certified Nursing Assistant
In Your Home Health Care
02.2005 - 08.2017Read More
Cashier Assistant
Keith's Superstore
11.2004 - 02.2006Read More
Stocker
American Eagle
04.2002 - 07.2003Read More
Cashier
Superdome
08.2000 - 03.2003Read More
Cashier/Customer Service Cashier
Winn-dixie
06.2000 - 10.2004Read More
Grace King High School
High School Diploma
Read More
Delta College
Medical Assistance from Medical Assistance
Read More
Pearl River Community Collge
High School Diploma from Computer Tech
Read More