Michelle Hendrickson
Stoughton
Summary
Experienced Certified Nursing Assistant skilled in individualized patient care, time management, and adherence to safety protocols. Proven ability to monitor vital signs and provide emotional support, contributing to improved patient outcomes and satisfaction.
Overview
23
23
years of professional experience
1
1
Certification
Work History
CNA
Madison VA Hospital
Madison, WI
04.2022 - 08.2025
- Assisted patients with daily living activities and personal hygiene needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Ensuring adherence to safety protocols.
- Provided emotional support and companionship to patients, enhancing their well-being.
- Trained new staff on best practices for patient care and safety procedures.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Transported patients between rooms and appointments or testing locations.
Certified Nursing Assistant
St Marys Care Center
Fitchburg, WI
04.2011 - 09.2022
- Delivered person centered care to 8-12 residents per shift
- supporting with dementia and complex needs while maintaining dignity
- safeguarding compliance
- Implemented infection control measures to enhance patient safety standards.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Certified Nursing Assistant
Home Care
Oregon, WI
06.2002 - 03.2014
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Helped patient complete range of motion exercises to prevent loss of function during care.
Education
High School Diploma -
Stoughton Highschool
Stoughton, WISkills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
Certification
- CNA - Certified Nurse Assistant
- BLS Training - August 2025 @ the VA Hospital
Timeline
CNA
Madison VA Hospital
04.2022 - 08.2025
Certified Nursing Assistant
St Marys Care Center
04.2011 - 09.2022
Certified Nursing Assistant
Home Care
06.2002 - 03.2014
High School Diploma -
Stoughton Highschool