Michelle Hicks
Frankfort,KY
Summary
Dynamic Virtual Medical Scribe with proven expertise at AQuity Solutions, enhancing clinical productivity through meticulous documentation and patient charting. Recognized for strong communication skills and adaptability in fast-paced environments, ensuring compliance with HIPAA while improving patient care quality. Detail-oriented professional committed to continuous learning and excellence in medical transcription.
Overview
28
28
years of professional experience
Work History
Virtual Medical Scribe
AQuity Solutions
03.2021 - 03.2025
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
- Verified accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
- Accompanied physicians through day in fast-paced, stressful environments.
- Demonstrated exceptional multitasking abilities by effectively balancing competing priorities in a fast-paced clinical environment while maintaining a high level of accuracy in all documentation efforts.
- Enhanced patient care by diligently transcribing physician-patient interactions during medical examinations.
Medical Transcriptionist-Remote
Nuance Transcription Services
01.2018 - 03.2020
- Corrected grammar, spelling, and syntax mistakes in medical records.
- Accurately documented medical dictation to record patient care records.
- Maintained high levels of confidentiality with sensitive patient information following HIPAA guidelines.
- Enhanced accuracy of medical records by transcribing detailed physician dictations.
- Reduced errors in medical reports by reviewing, editing, and proofreading transcripts for clarity and consistency.
- Improved turnaround time for report generation by efficiently managing transcription tasks.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Transcribed and edited physician reports from dictation using [Software].
- Documented patient medical histories, vitals and test results in electronic health records system.
Emergency Room Tech/ Unit Clerk
Frankfort Regional Medical Center
05.1997 - 12.2014
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
- Answered multi-line telephone system, provided information, and directed calls.
- Prepared admissions charts and scanned records.
- Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
- Maintained a clean and organized work environment, supporting infection control measures within the healthcare facility.
- Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
- Arranged discharges and patient transportations.
- Organized patient charts, enhancing the flow of information among healthcare providers and contributing to better-informed treatment decisions.
Education
Associate of Applied Science - Medical Billing And Coding
Penn Foster Career School
Scranton, PA09-2022
No Degree - Nursing
Morehead State University
Morehead, KYHigh School Diploma -
Western Hills High School
Frankfort, KY06-1997
Skills
- Strong communication skills
- Adaptability in Fast-paced environments
- Documentation skills
- Continuous learning mindset
- Data entry experience
- Time management aptitude
- Patient charting expertise
- Detail-oriented approach
- Professionalism and ethics
- Medical transcription
- Records organization
Timeline
Virtual Medical Scribe
AQuity Solutions
03.2021 - 03.2025
Medical Transcriptionist-Remote
Nuance Transcription Services
01.2018 - 03.2020
Emergency Room Tech/ Unit Clerk
Frankfort Regional Medical Center
05.1997 - 12.2014
Associate of Applied Science - Medical Billing And Coding
Penn Foster Career School
No Degree - Nursing
Morehead State University
High School Diploma -
Western Hills High School
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