Michelle Hill
Garland
Summary
Expert in team building and performance optimization, driving organizational success through measurable results. Strong background in operations management with a focus on specialized tasks and targeted initiatives. Skilled in implementing strategies that improve operational efficiency and align with team goals. Proficient in problem-solving and project management, ensuring effective execution of projects.
Overview
6
6
years of professional experience
Work History
Results Specialist
BDS Connected Solutions
11.2024 - 04.2025
- Ensured compliance with company policies to maintain high-quality standards in deliverables.
- Collaborated with cross-functional teams to achieve project objectives within budget and deadlines.
- Implemented training programs that improved employee retention and performance metrics.
- Participated in vendor calls, coordinating equipment and material orders as required.
- Managed budgets to optimize financial performance while supporting business growth initiatives.
- Allocated budget resources strategically to focus on high-impact projects.
- Generated reports summarizing findings and actionable recommendations for stakeholders.
Field Operations Manager
BDS Connected Solutions
03.2022 - 11.2024
- Facilitated seamless communication between upper management and field personnel to enhance information flow.
- Coordinated logistics for efficient resource deployment across multiple job sites simultaneously.
- Aligned field operations with company objectives, ensuring adherence to corporate standards.
- Monitored team performance to identify training needs and improvement areas.
- Recruited, hired, and trained initial personnel to establish key functions and define position scopes.
- Demonstrated self-motivation and strong personal responsibility throughout all tasks.
- Excelled in fast-paced environments, ensuring timely task completion.
- Collaborated effectively within teams, providing support and guidance to peers.
Senior Marketing Manager
BDS Connected Solutions
05.2020 - 03.2022
- Led team of marketing professionals, increasing productivity and project success rates.
- Established consistent brand identity across print, digital, and social media channels.
- Managed vendor relationships to ensure timely delivery within budget constraints.
- Implemented data-driven decision-making using analytics tools for campaign performance tracking.
- Coordinated trade show appearances to maximize brand exposure and lead generation.
- Created targeted email campaigns and promotional events to enhance customer loyalty.
- Streamlined workflow among staff by coordinating documents, planning, and material distribution.
Market Development Manager
Creative Channel Services
08.2019 - 04.2020
- Established strong relationships with key industry influencers, enhancing the company''s reputation within the sector.
- Leveraged data-driven insights from CRM systems to inform targeted outreach efforts aimed at increasing customer retention and loyalty.
- Created engaging content for social media platforms to increase brand visibility and consumer engagement.
- Streamlined internal processes by implementing project management tools, reducing inefficiencies and improving overall productivity.
- Strengthened brand visibility with innovative marketing strategies, resulting in increased market share.
- Increased customer retention by building strong relationships and providing exceptional customer service.
- Delivered consistent year-over-year revenue growth by developing a deep understanding of the unique needs of each client within the assigned territory.
Education
Master of Science - Organizational Leadership
Southern New Hampshire University
02-2021
Bachelor of Science - Business Administration And Management
DeVry University
08-2017
Skills
- Expert problem solving
- Analytical thinking
- Documentation management
- Decision making
- Time management
- Staff oversight
- Team building
- KPI tracking
- Sales support
- Schedule coordination
- Microsoft Office Suite
- Google Workspace
Timeline
Results Specialist
BDS Connected Solutions
11.2024 - 04.2025
Field Operations Manager
BDS Connected Solutions
03.2022 - 11.2024
Senior Marketing Manager
BDS Connected Solutions
05.2020 - 03.2022
Market Development Manager
Creative Channel Services
08.2019 - 04.2020
Master of Science - Organizational Leadership
Southern New Hampshire University
Bachelor of Science - Business Administration And Management
DeVry University
Similar Profiles
Jamil R. Fuller JrJamil R. Fuller Jr
Meta Field Support Lead at BDS Connected Solutions, LLC.Meta Field Support Lead at BDS Connected Solutions, LLC.
Soniya Soniya null
Sales Team Lead at BDS Connected SolutionsSales Team Lead at BDS Connected Solutions
Antonio RamirezAntonio Ramirez
Meta Brand Ambassador at BDS Connected Solutions, LLC., New York, NYMeta Brand Ambassador at BDS Connected Solutions, LLC., New York, NY