Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Steven Wilhelm

Batavia,IL

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Bookkeeper position. Ready to help team achieve company goals.

Overview

9
9
years of professional experience

Work History

Results Specialist

BDS Connected Solutions
05.2017 - 01.2024
  • Defined and set team direction and provided guidance to members of team
  • Established collaborative environment capitalizing on employee talents, experience, and diversity to reach high performance
  • Provided customers with gracious, quick, and efficient service through modeling behaviors
  • Led staff to drive successful attainment of service metrics.

Technical Support

Verizon Wireless
08.2014 - 05.2017
  • Managed and resolved escalated technical support calls
  • Assisted customers with technical issues and resolved them in a timely manner
  • Provided technical support and created repair strategies
  • Provided technical support and troubleshooting services when necessary.

Education

Sales, and Marketing; Major Technical Management -

DeVry University
Lisle, IL
07.2014

Skills

  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Power BI
  • Bookkeeping
  • Advanced computer skills
  • Data inputting

References

  • Anthony Thompson, Supervisor, BDS Connected Solutions, 5515803207
  • Greg Stewart, Supervisor, Sr. Client Service Manager, 2015751019
  • James Raynon, Co-worker, 5624482474

Timeline

Results Specialist

BDS Connected Solutions
05.2017 - 01.2024

Technical Support

Verizon Wireless
08.2014 - 05.2017

Sales, and Marketing; Major Technical Management -

DeVry University

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Steven Wilhelm