Michelle Hodge
Greenfield,IN
Summary
Knowledgeable candidate equipped to support, guide, and manage the quality and delivery of training content to customers. Serves customers with expertise in business. Highly proficient in ensuing customer satisfaction and lasting relationships.
Overview
12
12
years of professional experience
2008
2008
years of post-secondary education
Work History
Universal Banker
GBC Bank
New Palestine, Indiana
05.2024 - Current
- Assisted customers with account inquiries and transactions.
- Processed deposits, withdrawals, and loan payments efficiently.
- Educated clients on bank services and products available.
Scheduling Coordinator
Beauty Bar at Geist
Indianapolis, Indiana
01.2018 - 05.2024
- Remotely coordinated scheduling for multiple departments to optimize resource allocation.
- Managed calendar appointments and meeting requests for team members effectively.
- Communicated with service providers to confirm availability and resolve scheduling conflicts.
Caregiver
Self Employed
Greenfield, Indiana
01.2014 - 01.2018
- Assisted families with childcare activities and routines.
- Planned and implemented educational, engaging activities.
- Developed and maintained trusting relationships with families.
Education
Greenfield-Central High School
Greenfield, INSome College (No Degree) - Business Administration
Ivy Tech Community College
Skills
- Account management
- Financial transactions
- Product recommendation
- Problem solving skills
- Dedication and Reliability
- Detail oriented
- High Customer Service focus
- Positive work relationships
Timeline
Universal Banker
GBC Bank
05.2024 - Current
Scheduling Coordinator
Beauty Bar at Geist
01.2018 - 05.2024
Caregiver
Self Employed
01.2014 - 01.2018
Greenfield-Central High School
Some College (No Degree) - Business Administration
Ivy Tech Community College