Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Houvener

Clinton Township,MI

Summary

Experienced account specialist with a strong background in accounts receivable, accounts payable, and ledger management. Skilled in analyzing financial data, preparing monthly activity reports, and maintaining compliance with county procedures. Trusted for attention to detail, due diligence, and efficient payment processing.

Overview

20
20
years of professional experience

Work History

Drain Account Specialist

Macomb County Public Works
Clinton Township, MI
08.2001 - 01.2022
  • Matched invoices, payments, and ledger entries to ensure accuracy within county financial systems.
  • Processed payments for customers, including credit card transactions, checks, wire transfers, and ACH payments.
  • Reviewed supporting documents for account accuracy and compliance with county procedures.
  • Collaborated with other departments to resolve problems related to customer accounts.
  • Analyzed financial data to identify discrepancies in account balances and ensure accuracy of records.
  • Generated monthly reports on account activity to provide insights into new accounts, closed accounts, and delinquent payments.
  • Created detailed spreadsheets to track and visualize status of each account's receivables and payables.
  • Prepared account statements, notices, and correspondence for Public Works operations.
  • Applied appropriate accounting principles when processing complex transactions involving multiple entities or currencies.

Education

High School Diploma -

Chippewa Valley High School
Clinton Township
06-1985

Skills

  • Utility billing
  • Accounts receivable
  • Accounts payable
  • Payment processing
  • Account reconciliation
  • Ledger management
  • Billing resolution

  • Account updating
  • Document management
  • Microsoft Excel
  • Data entry
  • Attention to detail
  • Problem solving
  • Due diligence
  • Customer service

Timeline

Drain Account Specialist

Macomb County Public Works
08.2001 - 01.2022

High School Diploma -

Chippewa Valley High School
Michelle Houvener