Michelle Iannotti

• Directs 16 stores, 80 leaders and 400 associates with $100M in annual sales.
• Provides exceptional service in 16 grooming salons with 125 associates. Ranked #2 in salon sales and driving a 6% comp.
• Committed to internal development and succession planning. Promoted 6 assistant leaders into store leaders within 3 years.
• Serves as regional labor captain, communicates weekly results, gains commitments and holds peers accountable to results. Ranked #1 region in the company.
• Strictly adheres to company processes and procedures, resulting in operational excellence and favorable internal audit results.
• Fosters a positive work culture through collaboration, communication, consistency, transparency and accountability. Consistently ranked #1 in HR metrics.

• Directed 15 stores, 60 leaders and 200 associates with $25M in annual sales.
• Ranked #3 in regional scorecards and #12 in company scorecards.
• Ranked #2 in the region with an 85% service satisfaction score.
• Maximized productivity and improved compliance-based tasking 50%.

Territory Manager | Halloween City | Chicago

• Directed 22 locations in IL, WI, IN and MN with $7M in seasonal sales.
• Supervised 4 market managers, 22 GMs, 44 AMs and 500 associates.
• Recognized as 1 of 2 TMs in company history to reach 100% staffing and training.
• Ranked #1 in the company with 12% total turnover.

General Manager | Party City | Chicago

• Developed and promoted 4 GMs and 50+ associates into management positions.
• Ranked #1 associate engagement score in the region.
• Served as Regional GM trainer. Trained newly hired GMs, DMs and executive leaders.

• Managed softlines and hardlines with $16M in annual sales.
• Supervised 1 area manager, 8 department supervisors and 100 associates.
• Responsibilities included recruiting, interviewing, training, hiring, talent development, succession planning, merchandising, scheduling, payroll and expense management.
• Volunteered with Kohl's Cares for Kids Charity for 10 years.