Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Michelle Jimenez

Katy,Texas

Summary

Enthusiastic candidate recognized for consistent order accuracy and excelling in customer service and attention to detail. Demonstrated ability to meet deadlines, enhance customer satisfaction, and maintain efficiency under pressure. Skilled in multitasking and problem-solving, achieving high accuracy in fast-paced environments. Expert in planning and organization, committed to delivering exceptional results through teamwork and adaptability.

Overview

4
4
years of professional experience
3
3
years of post-secondary education

Work History

Personal Shopper

HEB Store
01.2023 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good customer selections.
  • Tracked substitutions and informed customers of changes.
  • Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.

Cashier

Chipotle
06.2021 - 11.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.

Food Runner

McDonald's
04.2020 - 05.2021
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected restaurant rushes.
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.

Education

Some College (No Degree) -

Houston Community College
Houston, TX
08.2023 - 05.2026

Skills

  • Customer Service
  • Attention to Detail
  • Planning and Organization
  • Decision-Making
  • Customer Relations
  • Multitasking Abilities
  • Problem-Solving
  • Excellent Communication
  • Active Listening
  • Team Collaboration
  • Adaptability
  • Online ordering familiarity
  • Verifying Order Accuracy
  • Work Ethics and Integrity
  • Patience and Empathy

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Some College (No Degree) -

Houston Community College
08.2023 - 05.2026

Personal Shopper

HEB Store
01.2023 - Current

Cashier

Chipotle
06.2021 - 11.2022

Food Runner

McDonald's
04.2020 - 05.2021

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Michelle Jimenez