Michelle Johnson
Grove City
Summary
Results-driven Chief Executive Officer with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Overview
17
17
years of professional experience
Work History
Chief Executive Officer
Cairn Recovery Resources
11.2024 - Current
- Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Identified new revenue generation opportunities to maximize bottom-line profitability.
Owner
Healthcare Billing Solutions of Ohio
01.2015 - Current
- Insurance coding and claim submission, insurance company credentialing, client and insurance payment tracking
Chief Operations Officer
Basecamp Recovery Center
09.2021 - 10.2024
- Manage A/P & A/R, Payroll, HR functions, supervise all non-clinical staff
- Drove operational direction, administrative and cost efficiency and coordination of program initiatives.
- Leveraged experience through vital management positions guiding business to success.
VP of Business Operations
Lighthouse Behavioral Health Solutions
02.2019 - 04.2021
- Manage day to day business operations, Payroll, HR functions, supervise all non-clinical staff, A/R & A/P, Manage contracts & vendor relationships
Client Services Manager
Eden Counseling Center
04.2016 - 06.2018
- Oversee the Medical department, Intake & Admissions department, and the Billing department, Track business metrics to ensure that revenue goals are met, Work closely with other leadership to ensure the agency runs effectively
Billing Specialist & Counselor
Healing Hearts Counseling Center
12.2014 - 04.2016
- Insurance coding and claim submission, insurance company credentialing, client and insurance payment tracking, followed up on outstanding/denied claims, coordinated the medication assistant treatment program, Completed intake assessments on new patients
Patient Registration
Samaritan Regional Health Center
12.2014 - 04.2016
- Registered all new patients coming in for treatment, obtain prior authorizations
Sales Support Supervisor
Best Buy
10.2007 - 03.2013
- Managed employees, maintained HR records, made daily deposits, solved difficult customer issues, interviewed potential employees
Education
MBA -
Franklin University
Columbus, OH12-2025
Certification - Medical Billing & Coding
Marion Technical College
06.2017
Bachelor of Science - Nursing
MedCentral College of Nursing
06.2010
High School - General
Galion Senior High School
06.2005
Skills
- Consulting
- Business start up
- New market penetration
- Financial management
- Organizational leadership
- Strategic planning
Timeline
Chief Executive Officer
Cairn Recovery Resources
11.2024 - Current
Chief Operations Officer
Basecamp Recovery Center
09.2021 - 10.2024
VP of Business Operations
Lighthouse Behavioral Health Solutions
02.2019 - 04.2021
Client Services Manager
Eden Counseling Center
04.2016 - 06.2018
Owner
Healthcare Billing Solutions of Ohio
01.2015 - Current
Billing Specialist & Counselor
Healing Hearts Counseling Center
12.2014 - 04.2016
Patient Registration
Samaritan Regional Health Center
12.2014 - 04.2016
Sales Support Supervisor
Best Buy
10.2007 - 03.2013
Certification - Medical Billing & Coding
Marion Technical College
Bachelor of Science - Nursing
MedCentral College of Nursing
High School - General
Galion Senior High School
MBA -
Franklin University
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