MICHELLE JOY GOFFIN
BOULDER,COLORADO
Summary
Compassionate care professional with extensive experience in providing daily living assistance and planning engaging activities tailored to individual interests. Committed to fostering a safe and comfortable environment that upholds client independence and dignity while ensuring optimal care through effective collaboration with families and healthcare professionals. Proven expertise in program development, event coordination, and relationship building, resulting in high levels of participant engagement and satisfaction. Recognized for adaptability and strong organizational skills, consistently creating positive experiences and promoting collaborative team environments.
Overview
23
23
years of professional experience
Work History
Activity Director
The Peaks at Laramie Trail
Lafayette, CO
05.2024 - Current
- Developed and implemented engaging recreational programs tailored to resident interests.
- Trained and mentored staff in activity planning and execution best practices.
- Evaluated program effectiveness through resident feedback, ensuring high satisfaction levels.
- Managed budget allocations for activity supplies, optimizing resource utilization.
- Fostered community partnerships to expand program offerings and enhance resident experiences.
- Oversaw scheduling of daily activities, maintaining consistency and organization across events.
- Planned resident outings and special events to mark holidays and celebrate special occasions.
- Developed monthly life enrichment calendar and published electronically and in print.
- Developed strong relationships with residents and their families, fostering a supportive community environment.
- Developed and lead intergenerational activities to encourage mental agility of patients.
- Addressed challenging behaviors exhibited by some residents during group settings through effective communication strategies that maintained a positive atmosphere.
- Supervised volunteer staff in the planning and implementation of various activities, ensuring a high level of service was consistently provided for all residents.
- Integrated cognitive stimulation techniques into programming for improved mental health outcomes among participants suffering from dementia or related conditions
- Supervised Activities Assistants and conducted performance evaluations.
- Provided safe transportation to facilitate residents attending activities and events outside of facility.
- Created and delivered recreational programs for small and large groups of residents.
- Adapted programming in response to changing resident needs or interests, demonstrating flexibility and a commitment to providing person-centered care.
- Implemented creative marketing strategies to promote upcoming events and encourage maximum participation from residents.
Private Caregiver
Joy Care, LLC
Boulder, CO And Denver, CO
12.2022 - 04.2024
- Specialize in care for clients with dementia with respect, humor and companionship while entering "their world"
- Assist residents in activities of daily living to maintain health and dignity.
- Develop a trusting relationship with clients built on respect, compassion and understanding of their needs.
- Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques.
- Provide proper care and observation of patient's skin to prevent breakdown.
- Demonstrate strong interpersonal skills to effectively communicate with clients and their families.
- Utilized knowledge of safety measures related to lifting techniques when transferring patients from bed to wheelchair or other mobility devices.
- Work in cooperation with family and outside providers to meet physical and emotional needs of patient.
- Transport client to doctor's office and essential errands.
- Protected health information according to HIPAA policies and procedures.
- Facilitated social activities for clients to maintain a sense of purpose and community.
Recruitment Manager
Homecare of the Rockies
Boulder, CO
04.2021 - 11.2022
- Researched potential sources of qualified job applicants.
- Successfully sourced and recruited candidates for a caregiver roles, utilizing creative strategies to attract the best talent.
- Utilized applicant tracking systems to effectively track candidates throughout the recruitment process.
- Conducted initial candidate screenings to assess qualifications and fit for available roles.
- Handled onboarding process to provide appropriate training to new employees.
- Developed partnerships with schools, colleges, universities, alumni networks, professional associations., for recruiting purposes.
Community Outreach Manager
HomeWell Care Services
Boulder
10.2020 - 03.2021
- Scouted location for new office and participated in getting it up and running
- Recruited, interviewed and hired staff members offering exceptional talent and brought great skills to team
- Increased customer satisfaction by resolving issues
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Delivered presentations to interested groups and answered wide-ranging questions about available offerings
- Networked across Boulder County building new connections and make initial contacts with prospects
- Represented organization at job and community fairs, including manning booths and giving polished presentations
- Operated and maintained applicant tracking and candidate management systems
- Generated specific candidate pool for career opportunities.
Recruitment Manager/ Care Manager/Outreach Specialist
Homewatch Caregivers
Boulder
03.2017 - 10.2020
- Recruited, interviewed and hired staff members offering exceptional talent and brought great skills to team
- Increased customer satisfaction by resolving issues
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Delivered presentations to interested groups and answered wide-ranging questions about available offerings
- Networked across Boulder County building new connections and make initial contacts with prospects
- Represented organization at job and community fairs, including manning booths and giving polished presentations
- Operated and maintained applicant tracking and candidate management systems
- Generated specific candidate pool for career opportunities.
Real Estate Broker
Self Employed
Boulder
11.2003 - 11.2017
- Negotiated real estate contracts to navigate transactions between buyers and sellers
- Compared properties possessing similar features to determine competitive market prices
- Advised clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction
- Reviewed and executed confidential documents, contracts and disclosures.
Education
Associate of Arts - Design And Marketing
The Art Institute of Fort Lauderdale Inc
FLSkills
- Client needs identification
- Proactive team member
- Strong work ethic
- Customer engagement
- Written and verbal communication
- Empathetic understanding
- Cultural sensitivity
- Creative thinker
- Activity organization
- Event planning experience
- Program development
- Conflict resolution
- Problem-solving
- Relationship building
- Social media management
- Contract negotiation
Timeline
Activity Director
The Peaks at Laramie Trail
05.2024 - Current
Private Caregiver
Joy Care, LLC
12.2022 - 04.2024
Recruitment Manager
Homecare of the Rockies
04.2021 - 11.2022
Community Outreach Manager
HomeWell Care Services
10.2020 - 03.2021
Recruitment Manager/ Care Manager/Outreach Specialist
Homewatch Caregivers
03.2017 - 10.2020
Real Estate Broker
Self Employed
11.2003 - 11.2017
Associate of Arts - Design And Marketing
The Art Institute of Fort Lauderdale Inc