Michelle Kachinko
Ambridge,PA
Summary
Detail-oriented closing agent with expertise in processing mortgage transactions. Proven ability to manage complex documents, ensuring compliance and accuracy while delivering exceptional customer service.
Overview
11
11
years of professional experience
Work History
Closing Agent
Mortgage Connect LP
Moon Township, PA
10.2025 - Current
- Processed closing documents for mortgage transactions, maintaining high attention to detail for error-free execution.
- Prepared and organized closing packages for clients and stakeholders.
- Reviewed loan files for compliance with regulatory standards, ensuring accuracy and adherence to guidelines.
- Reviewed loan files to ensure compliance with regulatory requirements.
- Managed electronic filing systems to ensure accurate and accessible records for efficient retrieval and processing. .
Team Leader
Brokers Settl
Pittsburgh, Pennsylvania
01.2024 - 10.2025
- Coordinated closing processes for residential and commercial real estate transactions.
- Managed escrow funds and ensured proper disbursement according to agreements.
- Prepared and reviewed escrow documents for accuracy and compliance.
- Communicated with clients, agents, and lenders to facilitate smooth transactions.
- Communicated regularly with banks and other financial institutions concerning loan requirements.
- Prepared escrow instructions for title companies or attorneys regarding the purchase of real estate properties.
- Coordinated with title companies or attorneys when preparing documents needed for closings.
- Gathered information necessary for processing transfers including deeds, mortgages, titles and encumbrances.
- Provided customer service to clients regarding questions about their escrow accounts or transactions involving them.
- Issued checks from escrow accounts according to instructions provided by clients or lenders.
Post Closing Specialist Team Lead
Radian Settlement Services
Coraopolis, Pennsylvania
10.2019 - 01.2024
- Reviewed closing documents for accuracy and compliance with company standards.
- Coordinated communication between clients, agents, and lenders during the post-closing process.
- Assisted in resolving discrepancies related to closing documents and client inquiries.
- Processed final title policies and ensured proper recording with local authorities.
- Maintained detailed records of closed transactions for auditing purposes and future reference.
- Researched various databases to resolve title issues or clear conditions on files.
- Provided customer service support by responding to inquiries via phone or email promptly.
- Assisted in training new employees on post-closing procedures and processes.
- Addressed any issues arising from post-closing activities in a timely manner.
- Verified legal descriptions against recorded documents.
- Identified any errors or omissions that occurred during the closing process.
- Disbursed funds, cut checks, and mailed out documents.
- Consulted with warehouse bank personnel to handle collateral document shipments.
- Managed the recording of mortgage and loan documents with appropriate government entities.
- Trained new post-closers on company procedures, guidelines, and best practices.
- Facilitated team meetings to discuss project updates and challenges.
- Educated new staff on post-closing workflows to ensure compliance and efficiency. in relevant processes and procedures.
Post-Closing Specialist
Brokers Settlement Services
Pittsburgh, Pennsylvania
01.2016 - 10.2019
- Coordinated post-closing tasks with lenders and clients, facilitating seamless transitions.
- Resolved post-closing issues promptly, ensuring compliance and customer satisfaction.
- Reviewed and verified loan documents for accuracy and completeness post-closing.
- Reviewed closing documents for accuracy and compliance with regulations.
- Processed final title policies and recorded necessary information in systems.
- Coordinated with lenders, attorneys, buyers and sellers, and title companies regarding post-closing matters.
- Identified any errors or omissions that occurred during the closing process.
- Communicated with team members to address and resolve closing discrepancies efficiently.
- Verified legal descriptions against recorded documents.
- Prepared loan packages for final review and approval.
- Provided customer service support by responding to inquiries via phone or email promptly.
Education
High School Diploma -
Quaker Valley
Leetsdale, PA06-1988
High School Diploma -
Parkway West Vocational
Oakdale, PA06-1988
Skills
- Closing coordination
- Escrow documentation
- Transaction management
- Title policy management
- Regulatory compliance
- Document analysis
- Client relationship management
Timeline
Closing Agent
Mortgage Connect LP
10.2025 - Current
Team Leader
Brokers Settl
01.2024 - 10.2025
Post Closing Specialist Team Lead
Radian Settlement Services
10.2019 - 01.2024
Post-Closing Specialist
Brokers Settlement Services
01.2016 - 10.2019
High School Diploma -
Quaker Valley
High School Diploma -
Parkway West Vocational